Harassment prevention services in the Canadian Armed Forces
What this service offers
If you feel harassed while at work you can report the incident or submit a formal complaint. The Canadian Armed Forces national harassment unit will assist you with if you choose to make a complaint. They can also help you implement workplace prevention strategies from the Conflict solutions and services (CSS) program.
As a member of the Canadian Armed Forces, you have the responsibility to treat everyone respectfully and ensure a harassment-free work environment. This is critical to operational effectiveness at home and abroad.
If you're the victim of a criminal act, contact the appropriate police force immediately.
What you need before you start
You need to determine whether your complaint is of a non-sexual or sexual nature. If your complaint is of a non-sexual nature, you can get help by reporting the incident or filing a formal complaint.
If you've experienced sexual harassment you should:
- Contact the Sexual Misconduct Support and Resource Centre for options, guidance and support
- Consult with CCMS to learn more about which resolution process is best for you
- We also recommend you consult the Harassment Prevention and Resolution Policy.
We also recommend you consult the Harassment Prevention and Resolution Policy.
Related services and information
Related program
How to get help
You should always try to resolve the problem informally and at the lowest level possible. If you cannot solve the complaint informally, or if you're uncomfortable with addressing the problem yourself, you're encouraged to:
Report the incident
- Talk to your supervisor or Workplace Relations Advisor
- Contact your local Conflict and Complaint Management Services office for assistance with informal resolution processes such as alternative dispute resolution services
If informal resolution did not work or is not appropriate, you may want to:
Submit a formal complaint
If you wish to file a complaint you have two options:
- File a complaint through the existing CAF grievance and harassment processes. Start this process by contacting a Conflict and Complaint Management Services office.
- If your complaint is of sexual harassment or discrimination on the basis of sex, you can file a complaint directly with the Canadian Human Rights Commission
All formal complaints filed through CAF internal processes must be in writing. If you've filed a formal harassment complaint and you are dissatisfied with the process, you can submit a grievance.
The time it will take to process your case will depend on the nature and complexity of the complaint.
Contact us
Your local Conflict and Complaint Management Services office can help you decide if informal and formal resolution services are appropriate for your situation. Conflict Solutions and Services (CSS) is easy to access and always confidential whether in-person or online.
To contact CSS directly, please call us toll free at 1-833-328-3351.
If you prefer to file your complaint of sexual harassment or discrimination on the basis of sex directly with the Canadian Human Rights Commission, you can:
- Use the Commission’s online complaint form
- Email the Commission at plainte@chrc-ccdp.gc.ca
- Download the complaint form and fax it to the Commission at 613-996-9661
- Or mail the Commission your completed form at:
Canadian Human Rights Commission
344 Slater Street, 8th Floor
Ottawa, Ontario, K1A 1E1
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