Consumer Protection Advisory Committee

The Consumer Protection Advisory Committee (CPAC) provides guidance and advice to the Commissioner in carrying out the Agency’s financial consumer protection mandate.

Members provide insights that may inform FCAC’s supervision work, research initiatives, development of consumer education material. Members also share their perspectives on marketplace trends, the delivery of financial services, consumer needs and the impact of the evolving nature of the sector on Canadians. Information gathered from CPAC meetings will inform policy analysis.

The members represent the private, non-profit and academic sectors. Members are selected to serve for a 1 – 5-year term (including renewals) following a periodic application process. All have significant experience in promoting financial consumer protection or conducting consumer protection research. Members extend FCAC’s reach to a wide range of audiences including seniors, aboriginal Canadians, newcomers, youth and low-income Canadians. 

• Terms of reference
• Member biographies

Reports

• Report 2022 to 2023
• Report 2020 to 2022