Cancel or waive penalties and interest at the CRA
Processing delays
Under normal circumstances, the Canada Revenue Agency (CRA) aims to issue a taxpayer relief decision within 180 calendar days of receiving the request. Due to a higher-than-usual volume of requests, most decisions are currently being issued within twelve (12) months, though more complex cases may take longer. We appreciate your understanding and patience as we work diligently to process your request.
When events beyond your control prevent you from meeting your tax obligations, the CRA may grant relief of penalties and interest.
Try our new self-evaluation and learning tool (SELT), to determine if you should apply for relief from penalties and interest.