Public Services and Procurement Canada
National Service Call Centre

Contact the National Service Call Centre (NSCC) if:

  • it’s too cold in your office
  • there’s a leak in your ceiling
  • you are without power

The NSCC records property maintenance requests placed by federal employees, and dispatches these requests to qualified personnel on location. Acting as the liaison between clients and building maintenance personnel, the NSCC strives to ensure the smooth operation of facility and building maintenance.

The NSCC operates 24 hours a day, 7 days a week, 365 days a year. Our state-of-the-art facility enables the NSCC to provide first-class, bilingual service nationwide.

Service Requests

There are 2 ways for you to place a service request:

Send us an E-Request

(available on the Government of Canada network only)

For all non-urgent matters, submit your request online.

Call us: 1‑800‑463‑1850

Speak to a representative who will dispatch your request to the appropriate personnel. Use this option for emergency calls.

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