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Employers

Employer Contact Centre

Employers seeking more information on the Work-Sharing Program may contact the Employer Contact Centre to find the following information:

• how to apply
• eligibility criteria
• Work-Sharing Unit
• how to register or obtain support for Data Gateway, or
• how to complete your Utilization Report (UR)

Regional Work-Sharing Units

Employers applying for a Work-Sharing agreement or making a request to amend their Work-Sharing agreement must submit their completed forms by email to their respective regional Work-Sharing Unit:

Atlantic Provinces: esdc.tp-atl-ws-tp.edsc@servicecanada.gc.ca

Quebec: qc-dpmtds-lmsdpb-tp-ws-gd@servicecanada.gc.ca

Ontario: esdc.on.ws-tp.on.edsc@servicecanada.gc.ca

Western Canada and Territories: edsc.wt.ws-tp.esdc@servicecanada.gc.ca

Employer Inquiry Unit

Service Canada has created an inquiry unit for employers that are seeking general information related to the Work-Sharing Program. Employers may send inquiries to edsc.dgop.tp.rep-res.ws.pob.esdc@servicecanada.gc.ca.

Employees

Employment Insurance Call Centre

For general questions about their Work-Sharing Employment Insurance benefits and payments, employees can call the Employment Insurance Call Centre. Please note that for privacy reasons, Service Canada is unable to disclose information specific to an employee’s file to employers.