IRCC web form: Contact us online
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2024 parents and grandparents sponsorship program
If you have questions about this year’s program, use the old version of our web form.
If you’re experiencing technical issues
If you don’t have an application number or Unique Client Identifier (UCI) number, enter 0000000 in the application number field and 1111111111 in the UCI field.
Even if you haven’t heard from us recently, we’re still processing your application. You don’t need to do anything else. If we need more information, we’ll contact you.
Our agents do not have access to more information about your case status or processing time than you can access online. Before contacting us, you can
- check your application status online
- find answers to your questions in our Help Centre
- get general information on our website
We understand that timely access to client support is important. Thank you for your patience.
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