Public Health Agency of Canada
Letter on Implementation of the Call to Action on Anti-Racism, Equity and Inclusion

Summer 2021 update

Dear Ms. Charette:

In response to the Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service, released on January 22, 2021, the following represents our collective departmental response inclusive of input from our employee networks, corporate services providers, as well as Dr. Theresa Tam, Canada’s Chief Public Health Officer, Executive Vice President, Kathy Thompson and myself.

Collectively, we are committed to ensuring that the Public Health Agency of Canada (PHAC or the Agency) builds and supports a workplace that is diverse, safe, respectful, healthy and inclusive – free of racism and discrimination. We consider diversity and inclusion to be foundational to creating a welcoming workplace, and we strive to achieve this goal through meaningful engagement and co-development with our employees to ensure their perspectives are included. We also work to ensure all employees have a safe, healthy work environment, one where every voice is valued, and where all employees are treated with respect, dignity and fairness. This is imperative in our continued response to the Call to Action.

Highlighted in this letter are concrete actions that PHAC has taken to identify and address issues of systemic racism, discrimination and harassment within the organization. Also highlighted in this letter are the accomplishments we have achieved collectively to date, and the early impacts they are having in positively transforming our organizational culture. Finally, while we still have work to do as an organization, we are committed to the continuation of those initiatives, checking in on their progress, adjusting where necessary and rebuilding systems where appropriate. Accordingly, also included in this letter are examples of planned initiatives and measures to further address and take action on anti- racism, equity and inclusion within the organization.

Implementation of the Call to Action on Anti-Racism, Equity and Inclusion

Actions

To establish a culture of inclusiveness that values diversity and will combat racism and address systemic barriers, our actions have included the following:

To increase the representation of Indigenous, Black, other racialized communities, as well as persons with disabilities within all levels of the organization, our actions have included the following:

As well, PHAC is planning to implement the following actions later this fiscal year:

Measurement and Results

Knowing the composition of our workforce is essential to ensuring that our workplace is representative of the population we serve. We are measuring our progress, both in terms of representation and improvements in the employee workplace experience, through EE representation rates, EE Workforce Demographic Reports, as well as through regular reviews and discussions at all levels of management to determine whether strategies and efforts are having an effect on reducing representation gaps.

An employment systems review, anticipated to take place this fall, will help us to identify what changes are needed for us to create and support a more equitable workplace for all employees, particularly employees from equity deserving groups. The findings from this review will also help to support the development of our 2022-2025 Multi-Year Diversity and Employment Equity Plan (MYDEEP), 2022-2025 Official Languages Action Plan, Accessibility Action Plan, as well as support human resources planning throughout the department.

Also of importance to us is the feedback received from employees through the Public Service Employee Survey (PSES). As noted in our departmental results for 2020, specifically under the Diversity and Respect theme, while the feedback is positive for many measures under this theme and an improvement over 2019 PSES results, we clearly have more work to do in improving our workplace culture to be more respectful and mindful of diversity and inclusion. For example, 20% of persons with disabilities respondents – versus 10% of non-persons with disabilities respondents – indicated that they had been a victim of harassment on the job in the past 12 months. And, 10% of Indigenous respondents and 11% of racialized respondents and 17% of persons with disabilities respondents – compared to 6% of non-Indigenous respondents and 5% non-racialized respondents and 5% of non-persons with disabilities respondents – indicated that they had been a victim of discrimination over the past 12 months.

Challenges and Barriers

We typically use the trends in our representation data to help support recruitment, retention, development and promotion efforts, as well as review and discuss potential systemic barriers to inclusion. Over the past year, however, the urgency and heavy workload related to responding to the COVID-19 pandemic required the Agency to mass hire an unprecedented number of employees to meet the country’s needs. The urgency of needing service providers in these unprecedented circumstances created a challenge whereby we were unable to give as much prioritization to meeting or closing representation gaps for Indigenous peoples and persons with disabilities as we had planned. As a result, the Agency’s current workforce does not reflect the labour market availability for these EE groups across Canada. Future recruitment, retention, development and promotional efforts will need to focus on addressing these gaps.

Despite these pandemic-related challenges and barriers, we have remained committed to supporting our organizational efforts to build and support a more diverse, safe, respectful, healthy and inclusive workplace for our employees.

We recognize and acknowledge that while some progress has been made, there is much more to be done, and we are committed to working together with our employees to better understand how we can improve our collaboration to action concrete and measurable responses to deal with issues of racism, discrimination, inequities and harassment in our workplace. For example, based on the feedback from employees, we learned that:

Working with our employee networks and Champions, we will continue to co- develop and implement initiatives and supports that address the issues raised by employees and that allow us to further diversify our workforce and ensure an inclusive work environment.

Employee Response

Achieving diversity, equity, inclusion and EE objectives is a shared responsibility, and, we have welcomed the opportunity to work together, and alongside, the employee networks to deliver and meet these goals. These networks provide a forum for members, employees and managers to discuss issues, ideas and provide advice and support to each other. They also serve as consultation bodies for policies and programs. For more information about the mandate and work of the employee networks, as well as challenges they have identified at PHAC, please see Annex A.

Momentum

As demonstrated by the information provided thus far, PHAC is committed to fostering an inclusive, safe, accessible workplace and diverse workforce for all employees. While we are proud of the many actions that we have collectively achieved together to date, we recognize that there is still much to be done. To sustain the momentum and address the identified challenges, as well as support the continuation of the various activities and initiatives that have been actioned thus far, our work will be included in our updated departmental 2022-2025 Multi-Year Diversity and Employment Equity Plan (MYDEEP). This plan, to be drafted and discussed in consultation with our employee networks, has identified four priority areas:

  1. Building a diverse, representative and talented workforce across the organization
  2. Leveraging positive people management policies and practices to remove systemic barriers and address PSES results
  3. Nurturing accountable leadership and engagement at all levels
  4. Continuing to improve accommodation and accessibility measures.

PHAC’s 2018-2021 MYDEEP was developed in consultation with employees, the employee networks, and branch leads, and focused on EE representation gaps, recruitment needs and methods to close such gaps. Annual progress reports are presented to us alongside members of our executive committee. Moving forward, a new consultation will be undertaken with the employee networks and the branches to identify additional actions to include in PHAC’s 2022-2025 MYDEEP.

As previously mentioned, PHAC will be undertaking an Employment Systems Review this year such that a comprehensive review of the Agency’s internal policies, procedures and practices can be done with the goal of identifying possible barriers to recruitment, retention, development and promotion for employees, particularly members of the four designated EE groups. The report will include recommendations on how to address the identified barriers and will be shared with the organization and used to identify specific action items and strategies for improvement.

Regular discussions on diversity, accessibility and inclusion, ensures ongoing monitoring of targets/gaps and forms part of decision-making. For example:

To address the renewal and recruitment of the best and brightest, PHAC leverages the use of existing Public Service of Canada talent pools (e.g., pools for Indigenous students and students with disabilities), the Aboriginal Centre of Expertise, etc.) and strategies related to talent management. Additionally, our Student Office is working on three initiatives in the upcoming year:

  1. Facilitated Student Recruitment (FSR) via the Public Service Commission’s Indigenous Student Employment Opportunity (ISEO) program and the Employment Opportunity for Students with Disabilities (EOSD) program. FSR approach entails a process where HR will take a lead in pre-screening applications, conducting candidate assessments, and completing the security process with a goal to have fully qualified candidates that are ready for our managers to hire.
  2. Broadening engagement with accessibility offices at institutions so we have a better understanding of the role of student accessibility offices in the various post-secondary institutions. The intent is to understand their role in persons with disabilities recruitment, and to cultivate mutually beneficial partnerships.

Data Annex

Please see the Annexes that refer to Intake, Departures, and EX promotions data (Annex B), and an Employment Equity at a Glance for Racialized persons/Visible Minorities – at April 2020 (Annex C).

Conclusion – A Commitment to Ongoing Meaningful Change

We are committed to meaningful change and implementing programs and strategies to respond to the insights shared by our employees. We strive to create a workplace centered on continuous improvement, where policies, programs and services create and environment free of systemic discrimination and one that is fully accessible. We will continue to foster a workplace culture that embraces employment equity, diversity, inclusion, and accessibility in the design (Yes by default) and delivery of all programs and services. We are also committed to ensuring increased productivity and innovation resulting from staffing strategies that are barrier-free and create an organization that is reflective of the population we serve.

Our employees have demonstrated their commitment, through open and honest conversations about racism and discrimination, to be co-leaders in responding to racism and discrimination. We commit to building on the actions outlined above, through co-development and delivery with employees. Our goal is a healthy, safe and inclusive workplace for all.

Thank you for the opportunity to set out our work and underline our commitment through the Call to Action. We are pleased to share this progress report with you, and we will continue to take action to create the workplace all employees deserve.

Iain Stewart
President

Theresa Tam
Chief Public Health Officer

Kathy Thompson
Executive Vice President

 

Annex A – Employee Response

At the Public Health Agency of Canada, the following employee networks exist in our organization, and included below are their roles and mandates, as well the activities and achievements they have accomplished in relation to diversity and inclusion:

Gender and Sexual Diversity Network (GSDN)

The Gender and Sexual Diversity Network (GSDN) consists of employees who represent the spectrum of gender identities, gender expression and sexual orientations at PHAC. The network has worked hard to raise awareness of issues related to sexual diversity and gender plurality. Key GSDN accomplishments and activities supporting diversity, equity and inclusion in the workplace include:

Indigenous Employees Network (IEN)

The Indigenous Employees Network (IEN) provides First Nations, Inuit and Metis employees with a proactive voice on initiatives affecting Indigenous people in the workplace. Key IEN accomplishments and activities supporting a shift toward greater cultural safety, diversity, equity and inclusion in the workplace include:

Managers’ Network (MN)

The MN seeks to build a strong, vibrant and valuable community of managers who actively support each other regardless of level, when dealing with change, or in fulfilling their mandate and obligations. Key MN accomplishments and activities undertaken and planned include:

Persons with Disabilities Network (PWDN):

The Persons with Disabilities Network (PWDN) seeks to empower persons with disabilities and to collaborate with all employees in influencing positively the culture within PHAC.

The following are challenges the network has identified that need to be addressed:

Visible Minorities Network (VMN)

The Visible Minorities Network (VMN) provides a venue where visible minority (racialized) employees can feel visible, vocal and valued. The network engages in leadership activities with the Visible Minorities Champions and Chairs Committee. Key VMN accomplishments and activities supporting accessibility, diversity, equity and inclusion in the workplace include:

Concerns raised through the VMN demonstrate that there is a need for concrete actions to support the recruitment, retention and promotion of racialized employees. The network has collaborated with other employee networks and recognizes the value this brings, but also notes that some of the network’s priorities do not align with those of other networks and need to be addressed individually:

Young Professionals Network (YPN)

The Young Professionals Network (YPN) is a joint network between PHAC and Health Canada. The network seeks to connect and equip current and future leaders of Canada’s public service by creating spaces for professional growth, cultivating community, and amplifying the voices of young/young-at-heart professionals. Key YPN accomplishments and activities supporting diversity, equity and inclusion in the workplace include:

Annex B - Public Health Agency of Canada (PHAC) – Intake, Departures, and EX Promotions Data

Source: HR Reporting

Number of Indigenous, Black and other racialized employees who:

Intake: Joined PHAC in 2020/2021 compared to the total number of employees who joined in 2019/2020

The following information examines all Indeterminate and Term > 3 Months employees who have joined the organization and are considered new employees during the fiscal year presented. Upon joining the department, employees are provided with an opportunity to Self-identify. This information is used to determine departmental representativeness of the four Employment Equity Groups.

 

FY 2019-2020

FY 2020-2021

Total

Indigenous

19

24

43

Non-Indigenous

329

812

1141

Total

348

836

1184

% Intake

5.5%

2.9%

n/a

Racialized persons

89

178

267

Non-Racialized persons

259

658

917

Total

348

836

1184

% Intake

25.6%

21.3%

n/a

Black

19

36

55

Non-Black

70

142

212

Total

89

178

267

% Intake Black

5.5%

4.3%

n/a

% Intake Non-Black

20.1%

17.0%

n/a

Intake by source: Joined PHAC in 2020/2021 compared to the total number of employees who joined in 2019/2020

The following information examines how Employees joined the Public Health Agency of Canada. They joined from either outside the Federal Public Service (Recruitment) or through a transfer in from other Federal Public Service Organizations (Inter-departmental Transfers IN).

 

Source Intake

FY 2019/2020

FY 2020/2021

Total

Indigenous

Total

19

24

43

Recruitment

8

15

23

Inter-Departmental Transfers IN

11

9

20

Non-Indigenous

Total

329

812

1141

Recruitment

208

553

761

Inter-Departmental Transfers IN

121

259

380

Racialized

Total

89

178

267

Recruitment

58

135

193

Inter-Departmental Transfers IN

31

43

74

Non-Racialized

Total

259

658

917

Recruitment

158

433

591

Inter-Departmental Transfers IN

101

225

326

Black

Total

19

36

55

Recruitment

14

30

44

Inter-Departmental Transfers IN

5

6

11

Non-Black

Total

70

142

212

Recruitment

44

105

149

Inter-Departmental Transfers IN

26

37

63

Departures: Left PHAC in 2020/2021 compared to the total number of employees who left in 2019/2020

The following information accounts for all Indeterminate and Term > 3 Months employees who left the organization and are no longer considered employees during the fiscal year presented. The employees most recent Self-Identification information is used to determine the employment equity designated group that they belong to. This information then is used to determine the rate of departure of employees in these designated groups. The information below includes employees who left the Federal Public Service all together (departures such as resignations or retirements) and those that move to other Federal Public Service organizations (Inter-departmental Transfers OUT).

 

FY 2019-2020

FY 2020-2021

Total

Indigenous

11

10

21

Non-Indigenous

237

217

454

Total

248

227

475

% Departure

4.4%

4.4%

n/a

Racialized persons

42

47

89

Non-Racialized persons

206

180

386

Total

248

227

475

% Departure

16.9%

20.7%

n/a

Black

11

6

17

Non-Black

31

41

72

Total

42

47

89

% Departure Black

4.4%

2.6%

n/a

% Departure Non-Black

12.5%

18.1%

n/a

Promotions: Appointed to Executive positions in 2020/2021 compared to the total number of employees appointed to Executive positions in 2019/2020

The following information examines all Non-Executive Indeterminate and Term > 3 Months employees within the organization who have moved into the Executive Cadre (EX Group) during the fiscal year presented. This only includes employees’ movement into this group from within the organization and does not account for those who join from either outside the Federal Public Service or from other Federal Public Service organizations. The employees’ most recent Self-Identification information is used to determine the employment equity designated group.

 

FY 2019-2020

FY 2020-2021

Total

Indigenous

0

0

0

Non-Indigenous

5

3

8

Total

5

3

8

% of Promotion

0%

0%

n/a

Racialized persons

2

1

3

Non-Racialized persons

3

2

5

Total

5

3

8

% of Promotion

40.0%

33.3%

n/a

Black

0

1

1

Non-Black

2

0

2

Total

2

1

3

Prepared by: Corporate Services Branch – Human Resources Services Directorate - HR Reports

Annex C – Public Health Agency of Canada - Employment Equity at a Glance - April 2020

Everyone benefits and everyone has a role to play in embracing diversity, inclusiveness and respect.

Overall - Visible Minorities

Fostering a workplace culture that values diversity and promotes an equitable workforce.

Historical representation % and #

 

Apr 2016

Apr 2017

Apr 2018

Apr 2019

Apr 2020

Representation

19.0%

19.9%

20.0%

20.3%

21.6%

Number

397

405

394

427

462

WFA

15.0%

15.1%

15.2%

15.3%

19.3%

Current Gaps and Utilization Rates

Group

Utilization Rate

Gaps

GS

46%

-2

CS

71%

-1

EC

94%

-11

PM

97%

-2

Current % of Designated Group – Top 5

By Branch

Percentage

Total

OSPP

3%

94%

CFO

4%

HPCDP

18%

HSIB

23%

IDPCB

47%

 

By Group

Percentage

Total

BI

7%

84%

PM

10%

AS

12%

EG

15%

EC

40%

Recruitment

The intake of designated employment equity (EE) groups is in line or above that of Workforce Availability (WFA) to ensure continued support of inclusiveness and diversity.

% of Intake

 

2016-2017

2017-2018

2018-2019

2019-2020

# of Intake

53

65

76

76

% of Intake

25.7%

23.8%

19.3%

25.4%

Average WFA

15.1%

15.2%

15.2%

17.3%

Intake Source % and #

 

2016-2017

2017-2018

2018-2019

2019-2020

Inter-Departmental Transfer IN #

21

22

26

19

Inter-Departmental Transfer IN %

39.6%

33.8%

34.2%

25.0%

External Recruitment #

32

43

50

57

External Recruitment %

60.4%

66.2%

65.8%

75.0%

Intake Rates

 

2016-2017

2017-2018

2018-2019

2019-2020

EE Designated

12.3%

15.1%

17.3%

16.0%

Non-EE Designated

8.9%

12.3%

18.4%

12.4%

Professional Development

That existing employees have access to developmental opportunities for career advancement.

% of Promotions (Permanent)

 

2016-2017

2017-2018

2018-2019

2019-2020

# of Promotions

19

21

31

42

% of Promotions

19.6%

16.0%

20.9%

25.1%

Average Representation

19.4%

19.9%

20.1%

21.0%

% of Lateral Transfers

 

2016-2017

2017-2018

2018-2019

2019-2020

# of Laterals

15

18

35

11

% of Laterals

16.7%

17.8%

26.7%

12.5%

Average Representation

19.4%

19.9%

20.1%

21.0%

% of Actings (Temporary Promotions)

 

2016-2017

2017-2018

2018-2019

2019-2020

# of Actings

221

235

220

179

% of Actings

17.9%

21.5%

21.2%

20.9%

Average Representation

19.4%

19.9%

20.1%

21.0%

Retention Plan

That existing employees want to stay and work at Health Canada.

% of Departures

 

2016-2017

2017-2018

2018-2019

2019-2020

# of Departures

43

63

61

33

% of Departures

18.0%

21.1%

21.5%

15.3%

Average Representation

19.4%

19.9%

20.1%

21.0%

Departure Type #

 

2016-2017

2017-2018

2018-2019

2019-2020

Transfers out #

29

40

39

18

Resignation #

7

5

9

5

Retirement #

1

5

4

6

Other #

6

13

9

4

Departure Type %

 

2016-2017

2017-2018

2018-2019

2019-2020

Transfers out %

67.4%

63.5%

63.9%

54.5%

Resignation %

16.3%

7.9%

14.8%

15.2%

Retirement %

2.3%

7.9%

6.6%

18.2%

Other %

14.0%

20.6%

14.8%

12.1%

Departure Rates

 

2016-2017

2017-2018

2018-2019

2019-2020

EE Designated

10.0%

14.7%

13.9%

6.9%

Non-EE Designated

11.4%

13.9%

12.9%

10.1%

Post-Secondary Recruitment (PSR) & Student Bridging

To create an environment where the intake of students and graduates leads to future employment.

 

2016-17

2017-18

2018-19

2019-20

Student Hires (All)

418

361

424

448

Student Bridging & PSR (All)

70

91

110

101

# EE Designated

22

26

28

28

% EE Designated

31.4%

28.6%

25.5%

27.7%

% Appointed for a Determinate Period (All)

48.6%

56.0%

62.7%

70.3%

Additional Facts

 

Average Age

% Women

% Indeterminate

% Leave without Pay

% EX Minus 1 or Above

EE Designated Group

42.7

64.7%

87.4%

5.5%

12.8%

Non-EE Designated Group

44.2

69.7%

92.8%

7.3%

17.8%

Due to Phoenix, data may be delayed by the timing of pay files being transferred into or out of the department or the processing of actions.

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