Contact us
Below please find a list of contacts to support persons with a priority entitlement and organizations in managing priority entitlements.
Person with a priority entitlement
Public Service Commission (PSC) – Priority Entitlements Consultants
In addition to the support provided by your home organization, a PSC Priority Entitlements Consultant has been assigned to you. Whether you have questions about your priority entitlement, the use of the Priority Portal, the feedback process, or anything else, you can get in touch with your Priority Entitlements Consultant for support.
Other ways to reach us
By telephone, via the Priority Entitlements Voicemail:
- Toll-free: 1-855-235-3113
- Local (NCR): 819-420-6931
By e-mailing your enquiry to:
- cfp.adminpriorite-priorityadmin.psc@cfp-psc.gc.ca
- veterans@cfp-psc.gc.ca to contact a Veterans Advisor.
Other enquiries
For matters such as the work force adjustment, collective agreements (including compensation and leave) and classification of positions, please direct your enquiries to the appropriate authority, which could include:
- Your human resources advisor;
- Your manager;
- Your union representative; and/or
- The Office of the Chief Human Resources Officer
Organizations
Priority Program Liaisons
Within your organization, the Priority Program Liaison:
- Participates in the Priority Entitlements Program community of practice;
- Actively participates in and engages others to resolve any issues related to persons with a priority entitlement; and
- Is the main resource for your organization's HR advisors and the first point of contact for the Public Service Commission (PSC) on Priority Entitlements.
For more information, please get in touch with your organizational Priority Program Liaison.
Super Users
Within your organization, the Super User:
- Is the expert on the use of the Priority Information Management System (PIMS);
- Disseminates information such as system enhancements and ensures these are effectively understood;
- Provides training to other staff on the use of PIMS; and
- Is the main resource for your organization's HR advisors and the first point of contact for the PSC on the use of PIMS.
For more information, please contact your designated Super User.
Public Service Commission Priority Entitlements Consultants
If you are an HR advisor or hiring manager and you have questions regarding priority entitlement eligibility, your organization has urgent hiring needs, wishes to recruit from an employment equity group or is looking to recruit individuals with specialized skills, your dedicated Priority Entitlements Consultant is here to help!
For more information, please contact your Priority Entitlements Consultant directly.
Other ways to reach us
By telephone using the Priority Entitlements Voicemail:
- Toll-free: 1-855-235-3113
- Local (NCR): 819-420-6931
By e-mailing your enquiry to cfp.adminpriorite-priorityadmin.psc@cfp-psc.gc.ca.
Other enquiries
For matters such as the work force adjustment, collective agreements (including compensation and leave) and classification of positions, please direct your enquiries to the appropriate authority, which could include:
- Your human resources advisor;
- Your manager;
- Your union representative; and/or
- The Office of the Chief Human Resources Officer
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