Public Services and Procurement Canada 2024 to 2025 Departmental Plan at a glance

A departmental plan describes a department’s priorities, plans and associated costs for the upcoming 3 fiscal years.

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Key priorities

In its role as a common service provider, Public Services and Procurement Canada (PSPC) is well positioned to help advance on some priorities that have been identified by the Government of Canada, including:

Procurement modernization

  • continue to undertake the phased implementation of PSPC’s Contract Modernization Initiative, which aims to ensure consistency and reduced complexity of government contracts for suppliers and clients
  • continue the modernization of procurement practices, with a focus on making procurement simpler and increasingly digitally enabled
  • roll out dedicated negotiation support services for complex, high value procurements, enhancing the capacity to negotiate better contract outcomes and optimize best value for clients
  • implement policies and tools that support Canadian small and medium enterprises

Service delivery

  • collaborate with key partners to deliver the high-quality services that Canadians expect and deserve, including taking measures to resolve outstanding pay issues for public servants and advance the work on the next generation pay and human resources system

Housing

  • support the Government of Canada’s efforts to improve access to housing by accelerating the use of surplus federal lands and the conversion of empty office space in the federal real property portfolio into market-based housing

Dental care plan

  • continue working in close collaboration with key partners on implementing the Canadian dental care plan and ensuring a coordinated, regular and effective communication plan with Canadians

Refocusing Government Spending

In Budget 2023, the government committed to reducing spending by $14.1 billion over the next 5 years, starting in 2023 to 2024, and by $4.1 billion annually after that.

As part of meeting this commitment, PSPC is planning the following spending reductions.

  • 2024 to 2025: $148,161,000
  • 2025 to 2026: $154,107,000
  • 2026 to 2027 and after: $162,246,000

PSPC will achieve these reductions by reducing operating, professional services and travel expenditures, including:

  • optimizing its office portfolio
  • reviewing its investment activities
  • pursuing opportunities for synergies and consolidation of activities
  • shifting composition of workforce towards future core competencies
  • leveraging new business models since the pandemic
  • process automation and leveraging new technologies
  • reviewing program activities that may no longer be critical
  • other miscellaneous savings

The figures in this departmental plan reflect these reductions.


Highlights

A Departmental Results Framework consists of an organization’s core responsibilities, the results it plans to achieve, and the performance indicators that measure progress toward these results.

Purchase of goods and services

Departmental results:

  • federal organizations have the products and services they need, when they need them, at the best value
  • government purchasing is easy to access, fair and transparent for suppliers
  • government purchasing supports Canada’s economic, environmental, and social policy goals

Planned spending: $181,701,564

Planned human resources: 2,425 full-time equivalents (FTEs)

In 2024 to 2025, PSPC will:

  • advance the modernization of procurement through the implementation of initiatives, such as the Contract Modernization Initiative, designed to simplify procurement practices and support the increasingly digitally enabled environment, produce actionable data-driven insights, ensure value for money, and advance direct negotiation support services
  • deliver on key procurements in support of Canada’s defence policy, Strong, Secure, Engaged, and continue to collaborate with other government departments and industry to implement the National Shipbuilding Strategy
  • drive increased Indigenous participation in federal procurement and continue to advance government-wide initiatives to increase the diversity of suppliers participating in government purchasing
  • continue the development and implementation of new tools, guidance and initiatives that support the adoption of green and clean technology procurement across the federal government
  • support the implementation of reciprocal procurement policies to help ensure balanced procurement opportunities with Canada’s trading partners and better support Canadian businesses, including small and medium-sized enterprises

More information about purchase of goods and services can be found in the full departmental plan.

Payments and accounting

Departmental results:

  • Canadians, businesses and organizations receive payments on time and revenues are collected for government services in an efficient manner
  • members of federal pension plans receive timely and accurate pension payments, benefits and support services to which they are entitled
  • in collaboration with government departments, employees receive timely and accurate pay and benefits
  • Canadians have timely access to reliable information on Canada’s finances

Planned spending: $767,912,712

Planned human resources: 6,266 FTEs

In 2024 to 2025, PSPC will:

  • continue to administer and deliver timely and accurate pay and benefits for all public servants, while making progress towards resolving outstanding pay issues for Pay Centre clients, and improving service standards compliance
  • continue to deliver timely, high-quality, client-centric products and services to more than a million active and retired pension plan members and implement innovative approaches and technologies to further modernize pension service delivery

More information about payments and accounting can be found in the full departmental plan.

Property and infrastructure

Departmental results:

  • federal real property and associated services meet the needs of federal government clients, partners and/or Parliamentarians, and ensure best value for Canadians
  • federal infrastructure spending supports Canada’s social, economic and environmental priorities

Planned spending: $3,347,618,258

Planned human resources: 4,691 FTEs

In 2024 to 2025, PSPC will:

  • in response to Budget 2023, develop a portfolio reduction plan to right-size the real property portfolio, modernize office space, identify savings estimates, and establish a plan for temporary use and longer-term redevelopment of federal buildings to improve access to housing
  • advance sustainability in greening government operations, and climate change mitigation and adaptation strategies for PSPC real property and infrastructure assets
  • support the Government of Canada's future of work, which includes operationalizing workplace transformation and further supporting the hybrid work model
  • further improve crossings in the National Capital Region and advance the assessments and planning associated with an additional crossing to ensure the health and safety of users
  • continue implementing the Laboratories Canada Strategy to provide federal scientists with leading-edge, collaborative, accessible, and sustainable science and technology facilities
  • advance the rehabilitation of the Parliamentary Precinct through the Long Term Vision and Plan

More information about property and infrastructure can be found in the full departmental plan.

Government-wide support

Departmental results:

  • federal organizations have access to high quality linguistic services and tools
  • the government does business with ethical suppliers and ensures that sensitive information is handled appropriately
  • federal organizations have the support services and tools they need to deliver their programs to Canadians

Planned spending: $159,892,137

Planned human resources: 2,706 FTEs

In 2024 to 2025, PSPC will:

  • adapt to the rapid pace of digital transformation in linguistic services by leveraging artificial intelligence in the translation process
  • collaborate with key partners to increase interpretation capacity for official and Indigenous languages
  • modernize services and tools to enhance client service and continue to improve government-wide information and case management services to better support the Government of Canada and Canadians
  • provide cybersafe and digitally enabled environments, increase information processing capacity and integrate modern tools in support of the government’s Digital Strategy and Canada’s Digital Ambition
  • improve the Contract Security Program and the Controlled Goods Program to respond to an evolving external threat environment and strengthen the effectiveness of the Integrity Regime to further mitigate the risk posed by unethical suppliers
  • develop a more client-focused delivery approach to safeguard sensitive and strategic government information and assets accessed by the private sector

More information about government-wide support can be found in the full departmental plan.

Procurement ombudsman

Departmental results:

  • raise awareness of procurement issues and exchange information
  • procurement related issues are addressed through alternative dispute resolution
  • procurement related issues are addressed through the review of supplier complaints and the review of federal organization’s procurement practices

Planned spending: $4,480,464

Planned human resources: 28 FTEs

While operating at arm’s length from federal organizations, including PSPC, in 2024 to 2025, the Office of the Procurement Ombudsman will:

  • review the procurement practices of federal organizations to promote fairness, openness and transparency, and share procurement-related information among federal organizations and Canadian suppliers to promote transparency in the federal procurement process
  • review complaints from Canadian suppliers and make recommendations for compensation where appropriate
  • provide alternative dispute resolution services which offer an opportunity for suppliers and federal organizations to come together in a neutral setting with the purpose of finding solutions, preserving business relationships and avoiding costly litigation

More information about procurement ombudsman can be found in the full departmental plan.

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