My Business Account - What's new

Document verification service (DVS)

Document verification service (DVS) is an alternative identity validation option that allows Canadians to register for and access the CRA sign-in services in real-time. DVS provides the option for digital identity validation through document verification when registering for the CRA’s sign-in services. Canadians choosing this option will no longer need to wait up to 10 business days to receive a CRA security code by paper mail in order to register and access the CRA sign-in services. The process requires a mobile device to take a picture of the user’s government-issued photo identification and of themselves to verify their identity. The following are the requirements for this service:

• Be 16 years of age or older
• Have an accepted government-issued document
• Have a mobile device with a working camera

The following original government-issued documents are accepted:

• Canadian passport
• Canadian driver's license
• Provincial/Territorial photo ID card

Progress Tracker

The Progress Tracker service has been updated so that My Business Account users and their authorized representatives can track the progress of GST/HST returns and GST/HST reassessments.

My Business Account new look and feel

More My Business Account pages were updated with a new look and feel. These changes represent continued improvements to navigation and streamlining of services for users in the future.

Email notification updates

Users of the CRA sign-in services will receive an email notification:

• letting them know they have successfully enrolled in Multi-factor authentication with either the telephone option, passcode grid option, or authenticator application option
• when they have been permanently or temporarily locked out of their account.