About us

The Taxpayers' Ombudsperson has a knowledgeable team that conducts independent and objective examinations of service-related complaints from taxpayers who feel they have been treated unfairly or unprofessionally by the Canada Revenue Agency (CRA).

• Meet the Ombudsperson
• Mission, vision, and principles
• Mandate
• Organizational structure
• A Decade of Fairness
• Commitment to service
• Order in Council P.C. 2020-0703
• Social Media Terms of Use