Privacy Act – Annual Report to Parliament 2025-2026

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Introduction

The Privacy Act (Revised Statutes of Canada, Chapter P-21, 1985) was proclaimed on July 1, 1983. It extends the present laws of Canada that protect the privacy of individuals and provides individuals with a right of access to personal information about themselves. It also protects the privacy of individuals by denying third party access to personal information relating to them and enabling them to exercise strict control over the collection, disclosure, and use of such information. Necessary exceptions should be limited and specific.

Bill C-58, An Act to amend the Access to Information Act and the Privacy Act and to make consequential amendments to other Acts Footnote 1 received royal assent on June 21, 2019. This resulted in the most significant amendments to the Act since it came into force in 1983.

That legislation amended the Privacy Act to, among other things:

  • create a new exception to the definition of “personal information” with respect to certain information regarding an individual who is a ministerial adviser or a member of ministerial staff;
  • authorize government institutions to provide services to other government institutions related to requests for personal information; and
  • expand the Governor in Council’s power to amend the schedule to the Act and to retroactively validate amendments to that schedule.

This annual report is tabled in Parliament in accordance with section 72 of the Privacy Act and describes how Pacific Economic Development Canada (PacifiCan) administered its responsibilities for the reporting period.

Departmental mandate

PacifiCan’s mandate is to support the growth and diversification of British Columbia’s economy and advance the interests of the region in national economic policy, programs, and projects.

Pacific Economic Development Canada (PacifiCan) was established on August 06, 2021, to build enduring prosperity for British Columbians and all Canadians. PacifiCan works with partners and clients to seize opportunities for growth and advance three priorities:

  • Invest in B.C.’s Strengths: Anchor long term economic development by investing in innovative businesses with opportunities to scale
  • Supply Canada: Connect businesses and communities to opportunities arising from generational investments in major projects, strategic sectors and domestic trade
  • Grow Exports: Leverage B.C.’s position in the Pacific to help businesses diversify markets and increase exports

PacifiCan is overseen by the Minister of Housing and Infrastructure and Minister responsible for Pacific Economic Development Canada. PacifiCan does not have any special operating agencies or subsidiaries; wholly owned or otherwise.

The Agency operates under the provision of the Western Economic Diversification Act, which came into force on June 28, 1988. An Order in Council created PacifiCan, by way of the Public Service Rearrangement and Transfer of Duties Act.Footnote 2

The Agency’s clients are businesses, not-for-profit organizations, communities such as Indigenous groups, women-led businesses, academic institutions, municipalities, as well as business incubators and accelerators.

PacifiCan’s mandate allows it to deliver a wide range of initiatives across the province and make strategic investments to build on regional strengths. Its place-based approach enables the Agency to cultivate strong partnerships with business and community organizations, researchers, academia, Indigenous peoples, provincial governments and municipal governments. These connections help PacifiCan reflect British Columbians perspectives in national decision-making.

Organizational structure

In 2025-2026, PacifiCan employed approximately 175 individuals in British Columbia and in Ottawa, including economists, commerce officers and policy analysts. Specialists in such areas as communications, corporate administration, financial management, human resources, information management & technology, and procurement, provide the policy and programs analysts with support.

PacifiCan has offices in British Columbia in Vancouver, Victoria, Kelowna, Prince George, Surrey, Cranbrook, Fort St. John, Prince Rupert, and Campbell River. The agency also has an office in Ottawa.

The Agency’s Access to Information and Privacy (ATIP) staff are located at the Agency’s Headquarters in Surrey and comprise PacifiCan’s ATIP Centre of Expertise (ACoE).

Delegation of authority

As per the August 2021 Order in Council, the President of PacifiCan is the head of the organization for the purpose of the Privacy Act.

In accordance with subsection 73(1) of the Privacy Act, the President of PacifiCan delegated full powers, authorities, and responsibilities to the following positions (Annex C):

  • Director General, Communications & Public Affairs
  • Vice President, Policy & Communications
  • ATIP Coordinator
  • Chief of Staff

PacifiCan’s ATIP Coordinator is supported by one Senior ATIP Advisor.

No other ATIP personnel were employed by the Agency during this reporting period and no ATIP consultants were contracted.

PacifiCan was not party to any service agreements in the 2025-2026 fiscal year under section 73.1 of the Privacy Act.

ATIP Centre of Expertise (ACoE)

Privacy and personal information services are coordinated through the ACoE. During the reporting period, the ACoE continued to support PacifiCan's administration of the Privacy Act, including requests for personal information, privacy advice and guidance, privacy breach management, Personal Information Bank (PIB) maintenance, and privacy governance activities.

The ACoE also leads Information Management initiatives such as litigation holds and InfoSource. The Senior ATIP Advisor processes all access and privacy requests.

The ACoE administers the ATIP programs and services for PacifiCan including:

  • preparing files for decision on the disposition of access and privacy requests and responding to all requests submitted under the Access to Information Act and the Privacy Act;
  • promoting awareness of the legislation to ensure departmental responsiveness to statutory obligations under the Acts;
  • providing advice and recommendations to the Agency when dealing with the Treasury Board Secretariat, the Information Commissioner of Canada, the Privacy Commissioner of Canada, and other government organizations;
  • conducting consultations with other federal government departments, other levels of government and third parties with respect to access to information and privacy issues; and
  • monitoring and advising on the Agency's compliance with the Acts, regulations, procedures, and policies.

The ACoE is accountable for the development, coordination and implementation of policies, guidelines, systems, and procedures to manage the Agency's compliance with the Acts. Compliance is facilitated by the Senior ATIP Advisor, who works with all the business and program areas concerning requests, enquiries and ATIP awareness.

Performance 2025-2026

2 privacy requests were received during the 2025–2026 fiscal year.

1 request was carried over from the previous reporting period.

The resulting total workload was 3 active requests.

All 3 requests were completed during the reporting period.

No requests were carried forward, and there were no active requests as of the last day of the reporting period.

2 requests were completed within legislated timelines.

1 request, which had been carried over from a previous reporting period, was completed beyond its legislated timeline

Request completion time (days)Total
1-3031-6061-120121-180181-365>365
2000103

66.7% of requests were completed within legislated timelines.

33.3% of completed requests were all disclosed.

33.3% of completed requests were disclosed in part.

33.3% of completed requests yielded no existing records.

Complaints

There were no active complaints as of the last day of the reporting period.

No complaints were received during the reporting period.

No complaints were carried over from a previous reporting period and none were carried forward.

No extensions were taken for any of the privacy requests completed.

No privacy consultations were received or processed during the reporting period.

PacifiCan reviewed its Personal Information Banks (PIBs) during the reporting period. No new PIBs were created and no modifications, requiring reporting, were made during 2025–2026.

Training and awareness

PacifiCan celebrated Data Privacy Week from January 26 to January 30, 2026. The ACoE undertook an Agency-wide awareness campaign that included information on safeguarding personal information while maintaining openness and transparency. The concept of prioritizing ‘privacy by design’ was advocated to emphasize respect for individuals’ data and reduce the risk of costly data breaches.

Data Privacy Week activities included learning opportunities such as Advancing Data Privacy in the Public Sector, and an event featuring the Privacy Commissioner of Canada. All these activities were promoted via email, executive newsletter and on PacifiCan’s intranet site.

PacifiCan did not undertake steps to ensure the completion of mandatory privacy training as per the Directive on Personal Information Requests and Correction of Personal Information.

Throughout the reporting period, the ACoE responded to enquiries from employees regarding privacy obligations and best practices for handling personal information. This ongoing engagement helped reinforce individual responsibilities under the Privacy Act and supported a culture of sound information management.

Policies, guidelines and procedures

PacifiCan implemented a series of privacy guidelines originally developed by PrairiesCan to strengthen employee awareness of privacy obligations and promote privacy-by-design practices across the department.

This includes guidance on the recording of meetings, the conduct of surveys, and the use of Microsoft Teams Premium Intelligence features such as transcription, translation, AI-generated meeting summaries, and action items.

The guidance provides practical direction on the collection, use, disclosure, retention, and safeguarding of personal information; participant notification requirements; the minimization of privacy risks associated with recordings and surveys; and the appropriate use of emerging technologies and AI-enabled tools. Collectively, these resources support employees in meeting their obligations under the Privacy Act and reinforce sound privacy management practices in day-to-day operations.

No new collections or new consistent uses of Social Insurance Numbers began during the reporting period.

Privacy protections - contracts / agreements / arrangements

Section/source documentRelevant privacy protection text
(verbatim excerpt)

14.5 Repayable Contribution Agreement

14.5 Non-repayable Contribution Agreement

All information provided by the Recipient to the Minister will be treated in accordance with the Access to Information Act and the Privacy Act. These laws govern, protect and limit the collection, use and disclosure of personal, financial and technical information by federal government departments and agencies.

4.10 f Goods High Complexity RFP

4.10 f Goods Medium Complexity RFP

4.10 f Services High Complexity RFP

4.10 f Services Medium Complexity RFP

4.9 f Low Dollar Value RFP

Canada will treat all offers as confidential, subject to the provisions of the Access to Information Act and the Privacy Act.

15.1 a Goods High Complexity RFP

14.1 a Services High Complexity RFP

The Contractor must keep confidential all information provided to the Contractor by or on behalf of Canada in connection with the Work.

The Contractor may disclose to a subcontractor any information necessary to perform a subcontract as long as the subcontractor agrees to keep the information confidential and the subcontractor only uses the information to perform a subcontract.

16.1 a Goods High Complexity RFP

15.1 a Services High Complexity RFP

The Contractor must at all times take all measures reasonably necessary for the safeguarding of the material so identified, including those set out in the PWGSC Contract Security Manual and its supplements and any other instructions issued by Canada.

16.1 b Goods High Complexity RFP

16.1 b Services High Complexity RFP

Representatives of Canada are entitled to inspect the Contractor's premises and the premises of a subcontractor at any tier for security purposes at any time during the Contract Period. The Contractor must comply with, and ensure that any subcontractor complies with, all written instructions issued by Canada dealing with the material so identified, including any requirement that employees of the Contractor or of any subcontractor execute and deliver declarations relating to reliability screenings, security clearances and other procedures.
14.1 Services Medium Complexity RFPBy providing information on its status, with respect to being a former public servant in receipt of a Public Service Superannuation Act (PSSA) pension, the Offeror has agreed that this information will be reported on departmental websites as part of the published proactive disclosure reports, in accordance with Contracting Policy Notice: 2019-01 of the Treasury Board Secretariat of Canada.

Initiatives and projects to improve privacy

The ACoE undertook an initiative to streamline and simplify the process of record-gathering for the Offices of Primary Interest (OPIs). One of the components for that was the development of a new “ATIP Record Retrieval & Recommendations” form. This is a form which provides acknowledgement on behalf of the OPI that all relevant records have been gathered and provided to the ACoE. It also identifies who gathered the records and criteria used in the search.

The form requires significantly less free text and utilizes more direct questions with options to simply check off. The presentation is clearer and follows a logical sequence of steps that corresponds with the stages of a comprehensive search for records.

The new form reduces errors and the need for follow-up communications for clarifications. The feedback from the Offices of Primary Interest concerning this initiative has been positive.

Material privacy breaches

No material privacy breaches occurred at PacifiCan during the reporting period. None were reported to the Office of the Privacy Commissioner nor to the Treasury Board of Canada Secretariat (Privacy and Responsible Data Division).

Privacy impact assessments

No Privacy Impact Assessments were completed during the reporting period.

Public interest disclosures

No disclosures were made under paragraph 8 (2)(m) of the Privacy Act.

Monitoring compliance

The ACoE monitors the time taken to process personal information requests (deadlines etc.) via AccessPro software. A weekly report is created and disseminated, on a need-to-know distribution list, up to the Deputy Minister level. It discloses all open and outstanding ATIP files and their respective status. No personal or requester information is contained in the report.

Annex A – Statistical report Privacy Act

Name of institution: Pacific Economic Development Canada (PacifiCan)

Reporting period: April 1, 2025, to March 31, 2026

Section 1: Requests Under the Privacy Act

1.1 Number of requests
 Number of requests
Received during reporting period2
Outstanding from previous reporting periods1
  • Outstanding from previous reporting period
1 
  • Outstanding from more than one reporting period
0
Total3
Closed during reporting period3
Carried over to next reporting period0
  • Carried over within legislated timeline
0 
  • Carried over beyond legislated timeline
0
1.2 Channels of requests
SourceNumber of requests
Online2
E-mail0
Mail0
In person0
Phone0
Fax0
Total2

Section 2: Informal requests

2.1 Number of informal requests
 Number of requests
Received during reporting period0
Outstanding from previous reporting periods0
  • Outstanding from previous reporting period
0 
  • Outstanding from more than one reporting period
0
Total0
Closed during reporting period0
Carried over to next reporting period0
2.2 Completion time of informal requests
Completion time
0-15 days16-30 days31-60 days61-120 days121-180 days181-365 daysMore than 365 daysTotal
00000000
2.3 Pages released informally
Less than 500 pages released500-10,000 pages releasedMore than 10,000 pages released
Number of requestsPages releasedNumber of requestsPages releasedNumber of requestsPages released
000000

Section 3: Requests closed during the reporting period

3.1 Disposition and completion time
Disposition of requestsCompletion time
0 to 15 days16 to 30 days31 to 60 days61 to 120 days121 to 180 days181 to 365 daysMore Than 365 daysTotal
All disclosed00000101
Disclosed in part10000001
All exempted00000000
All excluded00000000
No records exist01000001
Request transferred00000000
Request abandoned00000000
Neither confirmed nor denied00000000
Total11000103
3.2 Exemptions
SectionNumber of requests
18(2)0
19(1)(a)0
19(1)(b)0
19(1)(c)0
19(1)(d)0
19(1)(e)0
19(1)(f)0
200
210
22(1)(a)(i)0
22(1)(a)(ii)0
22(1)(a)(iii)0
22(1)(b)0
22(1)(c)0
22(2)0
22.10
22.20
22.30
22.40
23(a)0
23(b)0
24(a)0
24(b)0
250
261
270
27.10
280
3.3 Exclusions
SectionNumber of requests
69(1)(a)0
69(1)(b)0
69.10
70(1)0
70(1)(a)0
70(1)(b)0
70(1)(c)0
70(1)(d)0
70(1)(e)0
70(1)(f)0
70.10
3.4 Format of information released
PaperElectronicOther
E-recordData setVideoAudio
000000

3.5 Complexity

3.5.1 Relevant pages processed and disclosed for paper, e-record and dataset formats
Number of pages processedNumber of pages disclosedNumber of requests
53532
3.5.2 Relevant pages processed and disclosed per request disposition for paper, e-record and dataset formats by size of requests
DispositionLess than 500 pages processed501-10,000 pages processedMore than 10,000 pages processed
Number of requestsPages processedNumber of requestsPages processedNumber of requestsPages processed
All disclosed120000
Disclosed in part1510000
All exempted000000
All excluded000000
Request Abandoned000000
Neither confirmed no denied000000
Total2530000
3.5.3 Relevant minutes processed and disclosed for audio and video formats
Number of minutes processedNumber of minutes disclosedNumber of requests
000
3.5.4 Relevant minutes processed per request disposition for audio and video formats by size of requests
DispositionNumber of requestsMinutes processed
All disclosed00
Disclosed in part00
All exempted00
All excluded00
Request abandoned00
Neither confirmed nor denied00
Total00
3.5.5 Other complexities
DispositionConsultation requiredLegal advice soughtInterwoven informationOtherTotal
All disclosed00000
Disclosed in part00000
All exempted00000
All excluded00000
Request abandoned00000
Neither confirmed nor denied00000
Total00000

3.6 Closed requests

3.6.1 Requests closed within legislated timelines
Number of requests closed within legislated timelines2
Percentage of requests closed within legislated timelines (%)66.66

3.7 Deemed refusals

3.7.1 Reasons for not meeting legislated timelines
Number of requests closed past the legislated timelinesPrincipal reason
Interference with operations/workloadExternal consultationInternal consultationOther
10001
3.7.2 Requests closed beyond legislated timelines (including any extension taken)
Number of days past legislated timelinesNumber of requests past legislated timeline where no extension was takenNumber of requests past legislated timeline where an extension was takenTotal
1 to 15 days000
16 to 30 days000
31 to 60 days000
61 to 120 days000
121 to 180 days000
181 to 365 days101
More than 365 days000
Total101

Section 4: Disclosures under Subsections 8(2) and 8(5)

Paragraph 8(2)(e)Paragraph 8(2)(m)Paragraph 8(5)Total
0000

Section 5: Requests for correction of personal information and notations

Disposition for correction requests recievedNumber
Notations attached0
Requests for correction accepted0
Total0

Section 6: Extensions

6.1 Reasons for extensions and dispositions of requests
Number of extensions taken15(a)(i) Interference with operations15(a)(ii) Consultation15(b) Translation purposes or conversion
Further review required to determine exemptionsLarge volume of pagesLarge volume of requestsDocuments are difficult to obtainCabinet confidence section (Section 70)ExternalInternal
000000000
6.2 Length of extensions
Length of Extensions15(a)(i) Interference with operations15(a)(ii) Consultation15(b) Translation purposes or conversion
Further review required to determine exemptionsLarge volume of pagesLarge volume of requestsDocuments are difficult to obtainCabinet confidence section (Section 70)ExternalInternal
1 to 15 days00000000
16 to 30 days00000000
31 days or greater00000000
Total00000000

Section 7: Consultations received from other institutions and organizations

7.1 Consultations received from other Government of Canada institutions and other organizations
ConsultationsOther Government of Canada institutionsNumber of pages to reviewOther organizationsNumber of pages to review
Received during reporting period0000
Outstanding from the previous reporting period0000
Total0000
Closed during reporting period0000
Carried over within negotiated timelines0000
Carried over beyond negotiated timelines0000
7.2 Recommendations and completion time for consultations received from other Government of Canada institutions
RecommendationNumber of days required to complete consultation requests
0 to 15 days16 to 30 days31 to 60 days61 to 120 days121 to 180 days181 to 365 daysMore than 365 daysTotal
Disclose entirely00000000
Disclosed in part00000000
Exempt entirely00000000
Exclude entirely00000000
Consult other institution00000000
Other00000000
Total00000000
7.3 Recommendations and completion time for consultations received from other organizations outside the Government of Canada
RecommendationNumber of days required to complete consultation requests
0 to 15 days16 to 30 days31 to 60 days61 to 120 days121 to 180 days181 to 365 daysMore than 365 daysTotal
Disclose entirely00000000
Disclosed in part00000000
Exempt entirely00000000
Exclude entirely00000000
Consult other institution00000000
Other00000000
Total00000000

Section 8: Completion time of consultations on Cabinet confidences

8.1 Requests with Legal Services
Number of daysFewer than 500 pages processed500-10,000 pages processedMore than 10,000 pages processed
Number of requestsPages disclosedNumber of requestsPages disclosedNumber of requestsPages disclosed
1 to 15000000
16 to 30000000
31 to 60000000
61 to 120000000
121 to 180000000
181 to 365000000
More than 365000000
Total000000
8.2 Requests with Privy Council Office
Number of daysFewer than 500 pages processed500-10,000 pages processedMore than 10,000 pages processed
Number of requestsPages disclosedNumber of requestsPages disclosedNumber of requestsPages disclosed
1 to 15000000
16 to 30000000
31 to 60000000
61 to 120000000
121 to 180000000
181 to 365000000
More than 365000000
Total000000

Section 9: Complaints and investigations notices received

9.1 Investigations
Section 31Section 33Section 35Court actionTotal
00000

Section 10: Privacy Impact Assessments (PIAs) and Personal Information Banks (PIBs)

10.1 Programs and activities
Number of existing programs or activities that use personal information that have been substantially modified during the reporting period0
Number of new programs or new activities that use personal information established during the reporting period17
10.2 Privacy Impact Assessments
Number of PIAs completed0
Number of PIAs modified0
Number of PIA summaries published during the reporting period0
Number of PIAs for which the risk mitigation measures have been reviewed during the reporting period0
10.3 Privacy protocols
Number of privacy protocols completed to establish or modify Personal Information Banks0
10.4 Institution-specific and Central Personal Information Banks
Personal Information BanksActiveCreatedTerminatedModified
Institution-specific1000
Central0000
Total1000
10.5 Info Source page
Date of the most recent major change to Personal Information Banks on the Info Source pageAug-23

Section 11: Social Insurance Numbers

Number of new programs or activities that collect or use Social Insurance Numbers0

Section 12: Privacy breaches

12.1 Material privacy breaches reported
Number of material privacy breaches reported to TBS0
Number of material privacy breaches reported to OPC0
12.2 Non-material privacy breaches
Number of non-material privacy breaches1

Section 13: Privacy training

Number of employees that have completed privacy training during the reporting period0

Section 14: Resources related to the Privacy Act

14.1 Allocated costs
ExpendituresAmount
Salaries$10,611
Overtime$0
Goods and services$0
  • Professional services contracts
$0 
  • Other
$0
Total$10,611
14.2 Human resources
ResourcesPerson years dedicated to privacy activities
Full-time employees0.50
Part-time and casual employees0.00
Regional staff0.00
Consultants and agency personnel0.00
Students0.00
Total0.50

Annex B – Supplemental statistical report on the Access to Information Act and Privacy Act

Name of institution: Pacific Economic Development Canada (PacifiCan)

Reporting period: April 1, 2025, to March 31, 2026

Section 1: Requests carried over and active complaints under the Access to Information Act

1.1 Requests carried over to next reporting period, broken down by reporting period received
Reporting period requests carried over were receivedRequests carried over that are within legislated timelines as of March 31, 2026Requests carried over that are beyond legislated timelines as of March 31, 2026Total
Received in 2025-2026202
Received in 2024-2025000
Received in 2023-2024022
Received in 2022-2023000
Received in 2021-2022000
Received in 2020-2021000
Received in 2019-2020000
Received in 2018-2019000
Received in 2017-2018000
Received in 2016-2017 or earlier000
Total224
1.2 Active complaints with the Information Commissioner of Canada, broken down by reporting period received
Reporting period active complaints were received by institutionNumber of active complaints
Received in 2025-20260
Received in 2024-20250
Received in 2023-20240
Received in 2022-20230
Received in 2021-20220
Received in 2020-20210
Received in 2019-20200
Received in 2018-20190
Received in 2017-20180
Received in 2016-2017 or earlier0
Total0

Section 2: Requests carried over and active complaints under the Privacy Act

2.1 Requests carried over to next reporting period, broken down by reporting period received
Fiscal year open requests were receivedOpen requests that are within legislated timelines as of March 31, 2026Open requests that are beyond legislated timelines as of March 31, 2026Total
Received in 2025-2026000
Received in 2024-2025000
Received in 2023-2024000
Received in 2022-2023000
Received in 2021-2022000
Received in 2020-2021000
Received in 2019-2020000
Received in 2018-2019000
Received in 2017-2018000
Received in 2016-2017 or earlier000
Total000
2.2 Active complaints with the Privacy Commissioner of Canada that are outstanding from previous reporting periods
Reporting period active complaints were received by institutionNumber of active complaints
Received in 2025-20260
Received in 2024-20250
Received in 2023-20240
Received in 2022-20230
Received in 2021-20220
Received in 2020-20210
Received in 2019-20200
Received in 2018-20190
Received in 2017-20180
Received in 2016-2017 or earlier0
Total0

Section 3: Universal access under the Privacy Act

How many requests were received from foreign nationals outside of Canada in 2025-26?0

Annex C – Delegation order

Access to Information and Privacy Act delegation order

The President of Pacific Economic Development Canada, pursuant to subsection 95(1) of the Access to Information Act and subsection 73(1) of the Privacy Act, hereby designate the persons holding the positions set out in the schedules attached hereto, or the persons occupying on an acting basis those positions, to exercise the powers, duties and functions of the President as the head of Pacific Economic Development Canada, under the provisions of the Acts and related regulations set out in the schedule opposite each position.

Schedule

PositionAccess to Information Act and regulationsPrivacy Act and regulations
Director General, Communications & Public Affairs; Access to Information and Privacy CoordinatorFull authorityFull authority
Vice President, Policy & CommunicationsFull authorityFull authority
Chief Of StaffFull authorityFull authority
Senior ATIP AdvisorSection 9; 11(2); 27(1) and (4); 28(1), (2) and (4); 33; 43(1), 44(2) and 6 (1) of RegulationsSection:15

Dated, at the City of Surrey this 17 day of April 2026

Naina Sloan, President, Pacific Economic Development Canada

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2026-10-05