2024-2025 Annual Report to Parliament: The Administration of the Privacy Act

1.       Introduction

The purpose of the Privacy Act is to extend to individuals the right of access to information about themselves held by the government, subject to specific and limited exemptions. It protects individuals’ privacy by preventing others from having access to their personal information and by affording individuals substantial control over how their personal information is collected, used, and disclosed.

1.1  Background

Section 72 of the Privacy Act requires that the head of every government institution prepare and submit to Parliament an annual report on the administration of the Act within the institution. This is the twenty third annual report to Parliament on performance with respect to administration of the Act by the Office of the Ombudsman for the Department of National Defence and the Canadian Forces (the Office of the Ombudsman or the Ombudsman).

The Office of the Ombudsman is committed to openness and transparency about its administration and functioning. It endeavours to ensure that information about its work is widely disseminated and easily available. Thus, the Ombudsman’s annual reports, special reports and press releases are posted on its website as soon as they are released. The website also contains case studies and statistics on the Ombudsman’s caseload, and educational materials on subjects of interest to our constituents.

Confidentiality is essential in handling complaint files and conducting investigations. To protect the personal information of individuals who come forward, all identifying details are removed before any case study or report is released.

In keeping with the Ombudsman’s goal of promoting transparency as well as the Open Government initiative, correspondence between the Ombudsman and senior officials on matters of interest to our constituency is posted on our website. In accordance with the Directive on Open Government, the Access to Information and Privacy (ATIP) unit reviews correspondence prior to release to ensure it does not contain any information raising concerns about privacy, confidentiality or security. Correspondence can be found on the Ombudsman website in the “Ombudsman Letters” section. Additionally, the ATIP unit publishes summaries of completed requests for access to information on the Open Government website.

1.2  Mandate of the Office of the Ombudsman for the Department of National Defence and the Canadian Forces

The first Ombudsman for the Department of National Defence and the Canadian Forces was appointed in June 1998 by Governor in Council (Federal Cabinet). The creation of an Ombudsman institution was part of a wide range of initiatives brought forth by the Government of Canada to enhance the overall fairness and effectiveness of the military justice system, enhance the transparency of internal review mechanisms, streamline the Canadian Forces grievance process, and promote greater openness, accountability and transparency within the Department of National Defence and the Canadian Forces.

The duties and functions of the Ombudsman for the Department of National Defence (DND) and the Canadian Forces (CF) are outlined in Annex A of DAOD 5047-1, titled “Ministerial Directives Respecting the Ombudsman for the Department of National Defence and the Canadian Forces.”

The Ministerial Directives confirm that the Ombudsman and the Office of the Ombudsman operate independently of both the military chain of command and the civilian management of the Department of National Defence. Thus, the Ombudsman reports directly to, and is accountable solely to, the Minister of National Defence, who oversees the Canadian Forces, and all matters related to National Defence. Nonetheless, the Ombudsman functions at arm’s length from the Minister, thereby preserving independence from the executive function.

The Ministerial Directives provide that the Ombudsman is to act on the Minister’s behalf, as a neutral and objective sounding board, mediator, investigator, and reporter on matters related to DND/CF. The Office of the Ombudsman also acts as a direct source of information, referral, and education to assist individuals in accessing existing internal channels of assistance and redress. The overall goal of the Office of the Ombudsman is to contribute to substantial and long-lasting improvements to the welfare of the Defence community.

Under the Ministerial Directives, the Ombudsman is required to issue an annual report to the Minister of National Defence on the operations of the Office. The Ministerial Directives further provide that the Office of the Ombudsman may publish reports concerning any investigation if the Ombudsman considers that it is in the public interest to do so.

2.       Structure of the Access to Information and Privacy unit

The ATIP unit for the Office of the Ombudsman is part of the Legal Services Directorate. It is managed by the institution’s ATIP Coordinator. Pursuant to section 95 of the Access to Information Act and section 73 of the Privacy Act, the Minister of National Defence designated the Ombudsman’s ATIP Coordinator to exercise all powers and perform the duties and functions of the Minister under these Acts concerning the Office of the Ombudsman. This arrangement reflects the Ombudsman’s independent, arm’s length relationship with DND/CF. A copy of the delegation order appears in section 3 of this report.

A major challenge to the application of the ATIP legislation lies in the Ministerial Directives that establish the Office of the Ombudsman. One of the main functions of the Office is to conduct confidential investigations, yet its records are not fully protected by having either the status of an investigative body under the regulation or having a specific provision protecting the Ombudsman’s investigative records. A further challenge is caused by the fact that some of the information that is required by this Office to conduct its investigations is held by other parts of the Defence portfolio that are designated as investigative bodies or who claim exemptions under the ATIP legislation.

Because of the interplay of the Ombudsman’s mandate and legislation, legal guidance is often called upon to find the balance between the application of the mandate and compliance with legislation.

2.1  Activities

The ATIP unit is responsible for the following activities:

  • Processing requests under the Access to Information Act and the Privacy
  • Responding to consultation requests from other government
  • Monitoring institutional compliance with legislation, regulations and relevant procedures and policies.
  • Acting on behalf of the Office of the Ombudsman in dealings with the Treasury Board Secretariat, the offices of the Information Commissioner and Privacy Commissioner as well as other government institutions regarding the administration and application of the above legislation as it relates to the Office Ombudsman.
  • Preparing annual reports to Parliament and other statutory reports and material that may be required by central agencies.
  • Developing and delivering awareness training to the managers and employees of the Ombudsman to ensure responsiveness to the legal obligations imposed by legislation and relevant regulations.
  • Conducting Privacy Impact Assessments (PIAs) and providing direction to program managers regarding the completion of these assessments.
  • Reviewing potential privacy breaches and taking steps to deal with
  • Updating the Ombudsman’s Info Source page annually or as
  • Participating in and contributing to ATIP professional’s
  • Developing and implementing internal policies and

The ATIP unit has one officer responsible for administering the processing of ATIP files, among other duties. The ATIP unit also engages a consultant, on an as-needed basis, to assist with processing of requests. The Office of the Ombudsman is not party to any service agreements under section 73.1 of the Privacy Act.

3.       Delegation Order

DESIGNATION ORDER

Access to Information Act and Privacy Act

The Minister of National Defence, pursuant to section 95(1) of the Access to Information Act and section 73(1) of the Privacy Act, hereby designates the person holding the position of Access to Information and Privacy Coordinator for Office of the Ombudsman for the Department of National Defence and the Canadian Forces, or the person acting in that position, to exercise all powers and perform the duties and functions of the Minister of National Defence under these acts, concerning the Office of the Ombudsman for the Department of National Defence and the Canadian Forces.

This designation replaces all previous designation orders.

Date:

AUG 07 2019

 

The Hon. Harjit S. Sajjan, PC, OMM, MSM,

CD, MP

Minister of National Defence

4.       Performance

Annex 1 provides a statistical summary of the requests received and processed by the ATIP unit at the Office of the Ombudsman during the 2024–25 reporting period. A total of five (5) requests were received and processed, and 1,198 pages were reviewed. Eighty percent (80%) or four (4) requests were completed within the initial 30-day period with two (2) disclosed in full and two (2) partially disclosed. One (1) request was completed within 31–60 days following an extension due to the large volume of pages involved. In cases where information was withheld, it was done under section 26 of the Privacy Act. Four (4) requestors received their responses in digital format and one (1) in paper format.

No (0) consultations were received from other government institutions under the Privacy Act during this period, and the ATIP unit did not process any informal (0) requests for personal information. There were no (0) active requests at the end of the reporting period, no (0) translation requests were received or fulfilled, and no (0) complaints were filed with the Privacy Commissioner. No (0) audits or investigations were conducted, and there are currently no (0) open complaints or audits from previous periods.

While, during the reporting period, the number of requests under the Privacy Act was relatively low, it can vary significantly from year to year, with past periods seeing substantially higher numbers. Moreover, the complexity of individual requests has increased over time, due to the nature of some files and/or extensive volumes of records requiring review to ensure legal compliance. Processing of requests also necessitates careful coordination to ensure completeness, accuracy, and protection of requestors’ rights under the legislation.

The Office of the Ombudsman maintains a policy of keeping all parties informed about the progress of their cases. Additionally, as part of our duty to assist, the ATIP unit regularly engages with individuals seeking records or guidance on navigating the ATIP process. This includes people who contact the Office while attempting to reach the Department of National Defence or other organisations, often due to misdirection from online searches or referrals from other organizations. These inquiries have included members of the public, media representatives, and other stakeholders. In each case, every effort is made to assist these individuals by way of redirecting them appropriately and/or explaining the process for submitting information requests to the correct government institution. Over recent years, including the current reporting period, we have observed a steady increase in such inquiries by email as well as by phone.

Although during the reporting period the total number of requests was modest, the combination of unpredictable demand, increasingly high record volumes, and the sensitive nature of files underscores the importance of maintaining robust capacity to meet our obligations under the legislation.

5.       Training and Awareness

Those responsible for the delivery of the Ombudsman’s ATIP services regularly attend learning activities presented by the Treasury Board Secretariat, Information and Privacy Policy Division and other institutions.

In the reporting period, ATIP staff attended (virtually) two (2) Treasury Board Secretariat coordinators and community meetings.

ATIP unit also delivered a presentation to all staff (approximately 70 employees) on rights and responsibilities related to access to information and privacy covering all mandatory training requirements under the Directive on Personal Information Requests and Correction of Personal Information.

New employees also get a separate briefing about their responsibilities under the Access to Information Act and the Privacy Act during their onboarding session.

6.       Policies, Guidelines, and Procedures

The Office of the Ombudsman has not implemented any new and/or revised institution-specific policy, guidelines or procedures during this reporting period.

7.       Material Privacy Breaches

No material privacy breaches occurred or were reported to the Privacy Commissioner or the Treasury Board Secretariat over the reporting period.

8.       Privacy Impact Assessments

During the reporting period, no Privacy Impact Assessments or Preliminary Privacy Impact Assessments were initiated, completed or forwarded to the Office of the Privacy Commissioner.

9.       Disclosures under 8(2)(m) of the Privacy Act

Paragraph 8(2)(m) of the Privacy Act allows for the disclosure of personal information when the public interest clearly outweighs any invasion of privacy or when the disclosure would benefit the individual. There were no disclosures under paragraph 8(2)(m) during this reporting period.

10.   Monitoring Compliance

The ATIP unit uses a tracking spreadsheet to monitor and report processing times for requests for personal information. The ATIP Coordinator reports to the senior management committee as necessary for their situational awareness. The senior management committee includes the Ombudsman, Directors General and Directors.

Contracts, agreements and arrangements are reviewed by Legal Services to ensure compliance with institutional needs and legal requirements, including those related to the protection of personal information. This is done during the contracting process.

Annex 1: Statistical Report on the Privacy Act

Statistical Report on the Privacy Act

Name of institution:              Ombudsman for National Defence and Canadian Forces

Reporting period:                                 2024-04-01                          to                   2025-03-31

Section 1: Requests Under the Privacy Act                                                                 

  • Number of requests received

 

 

Number of Requests

Received during reporting period

5

Outstanding from previous reporting periods

0

•  Outstanding from previous reporting period

0

 

•  Outstanding from more than one reporting period

0

Total

5

Closed during reporting period

5

Carried over to next reporting period

0

•  Carried over within legislated timeline

0

 

•  Carried over beyond legislated timeline

0

 

  • Channels of requests

 

Source

Number of Requests

Online

0

E-mail

5

Mail

0

In person

0

Phone

0

Fax

0

Total

5

 

 

 Section 2: Informal requests                                                                                                                                                                    

 

  • Number of informal requests

 

Number of Requests

Received during reporting period

0

Outstanding from previous reporting periods

0

•  Outstanding from previous reporting period

0

 

•  Outstanding from more than one reporting period

0

Total

0

Closed during reporting period

0

Carried over to next reporting period

0

 

  • Channels of informal requests

 

Source

Number of Requests

Online

0

E-mail

0

Mail

0

In person

0

Phone

0

Fax

0

Total

0

 

  • Completion time of informal requests

 

CompletionTime

 

0to15 Days

 

16to30 Days

 

31to60 Days

61 to

120

Days

 

121to

180Days

181to

365

Days

More Than365 Days

 

 

Total

0

0

0

0

0

0

0

0

 

 

  • Pages released informally

 

Less Than 100 Pages Released

100-500

PagesReleased

501-1000

PagesReleased

1001-5000

PagesReleased

MoreThan5000 Pages Released

 

NumberofRequests

 

PagesReleased

 

NumberofRequests

 

PagesReleased

 

NumberofRequests

 

PagesReleased

 

NumberofRequests

 

PagesReleased

 

NumberofRequests

 

PagesReleased

0

0

0

0

0

0

0

0

0

0

 
   

 

 

 

  • Disposition and completion time

 

 

 

Disposition of Requests

CompletionTime

0to15Days

16to30Days

31to60Days

61 to 120

Days

121 to

180 Days

181 to 365

Days

More

Than365Days

 

Total

All disclosed

2

0

1

0

0

0

0

3

Disclosed in part

2

0

0

0

0

0

0

2

All exempted

0

0

0

0

0

0

0

0

All excluded

0

0

0

0

0

0

0

0

No records exist

0

0

0

0

0

0

0

0

Request abandoned

0

0

0

0

0

0

0

0

Neither confirmed nor denied

0

0

0

0

0

0

0

0

Total

4

0

1

0

0

0

0

5

 

 

  • Exemptions

 

Section

Numberof

Requests

Section

Numberof

Requests

Section

Numberof

Requests

18(2)

0

22(1)(a)(i)

0

23(a)

0

19(1)(a)

0

22(1)(a)(ii)

0

23(b)

0

19(1)(b)

0

22(1)(a)(iii)

0

24(a)

0

19(1)(c)

0

22(1)(b)

0

24(b)

0

19(1)(d)

0

22(1)(c)

0

25

0

19(1)(e)

0

22(2)

0

26

2

19(1)(f)

0

22.1

0

27

0

20

0

22.2

0

27.1

0

21

0

22.3

0

28

0

 

22.4

0

 

 

  • Exclusions

 

Section

Numberof

Requests

Section

Numberof

Requests

Section

Numberof

Requests

69(1)(a)

0

70(1)

0

70(1)(d)

0

69(1)(b)

0

70(1)(a)

0

70(1)(e)

0

69.1

0

70(1)(b)

0

70(1)(f)

0

 

70(1)(c)

0

70.1

0

 

  • Format of information released

 

 

Paper

Electronic

 

Other

E-record

Dataset

Video

Audio

1

4

0

0

0

0

 

 

  • Complexity

 

  • Relevant pages processed and disclosed for paper, e-record and dataset formats

 

Number of Pages

Processed

Number of Pages

Disclosed

Number of Requests

1198

1198

5

 

 

  • Relevant pages processed per request disposition for paper, e-record and dataset formats by size of requests

 

 

 

 

Disposition

Less Than 100

Pages Processed

100-500

Pages Processed

501-1000

Pages Processed

1001-5000

Pages Processed

More Than 5000

Pages Processed

 

Number of Requests

 

Pages Processed

 

Number of Requests

 

Pages Processed

 

Number of Requests

 

Pages Processed

 

Number of Requests

 

Pages Processed

 

Number of Requests

 

Pages Processe d

All disclosed

1

62

1

224

1

593

0

0

0

0

Disclosed in part

0

0

2

319

0

0

0

0

0

0

All exempted

0

0

0

0

0

0

0

0

0

0

All excluded

0

0

0

0

0

0

0

0

0

0

Request abandoned

0

0

0

0

0

0

0

0

0

0

Neither confirmed

nor denied

0

0

0

0

0

0

0

0

0

0

Total

1

62

3

543

1

593

0

0

0

0

 

  • Relevant minutes processed and disclosed for audio formats

 

NumberofMinutes Processed

NumberofMinutes Disclosed

 

Number of Requests

0

0

0

 

 

  • Relevant pages processed per request disposition for paper, e-record and dataset formats by size of requests

 

 

 

 

 

Disposition

Less Than 100

Pages Processed

100-500

Pages Processed

501-1000

Pages Processed

1001-5000

Pages Processed

More Than 5000

Pages Processed

 

 

Number of Requests

 

 

PagesProcessed

 

 

Number of Requests

 

 

PagesProcessed

 

 

NumberofRequest

s

 

 

PagesProcessed

 

 

NumberofRequest

s

 

 

PagesProcessed

 

 

NumberofRequest

s

 

 

PagesProcessed

All disclosed

1

62

1

224

1

593

0

0

0

0

Disclosed

in part

0

0

2

319

0

0

0

0

0

0

All exempted

0

0

0

0

0

0

0

0

0

0

All excluded

0

0

0

0

0

0

0

0

0

0

Request abandoned

0

0

0

0

0

0

0

0

0

0

Neither confirmed

nor denied

0

0

0

0

0

0

0

0

0

0

Total

1

62

3

543

1

593

0

0

0

0

 

  • Relevant minutes processed and disclosed for audio formats

 

NumberofMinutes Processed

NumberofMinutes Disclosed

 

Number of Requests

0

0

0

 

 

  • Relevant minutes processed per request disposition for audio formats by size of requests

 

 

Disposition

Less than 60 Minutes processed

60-120Minutesprocessed

More than 120 Minutes processed

Number of requests

MinutesProcessed

Number of requests

MinutesProcessed

Number of requests

MinutesProcessed

All disclosed

0

0

0

0

0

0

Disclosed in part

0

0

0

0

0

0

All exempted

0

0

0

0

0

0

All excluded

0

0

0

0

0

0

Request

abandoned

0

0

0

0

0

0

Neither confirmed

nor denied

0

0

0

0

0

0

Total

0

0

0

0

0

0

 

  • Relevant minutes processed and disclosed for video formats

 

NumberofMinutes Processed

NumberofMinutes Disclosed

 

Number of Requests

0

0

0

 

  • Relevant minutes processed per request disposition for video formats by size of requests

 

 

Disposition

Less than 60 Minutes processed

60-120Minutesprocessed

More than 120 Minutes processed

Number of requests

MinutesProcessed

Number of requests

MinutesProcessed

Number of requests

MinutesProcessed

All disclosed

0

0

0

0

0

0

Disclosed in part

0

0

0

0

0

0

All exempted

0

0

0

0

0

0

All excluded

0

0

0

0

0

0

Request abandoned

0

0

0

0

0

0

Neither confirmed nor denied

0

0

0

0

0

0

Total

0

0

0

0

0

0

 

 

  • Other complexities

 

 

Disposition

Consultation Required

LegalAdvice Sought

Interwoven Information

 

Other

 

Total

All disclosed

0

0

0

0

0

Disclosed in part

0

0

0

0

0

All exempted

0

0

0

0

0

All excluded

0

0

0

0

0

Request abandoned

0

0

0

0

0

Neither confirmed

nor denied

0

0

0

0

0

Total

0

0

0

0

0

 

  • Closed requests
    • Number of requests closed within legislated timelines

 

Numberof requestsclosedwithin

legislatedtimelines

4

Percentageofrequestsclosedwithin legislated timelines (%)

80

 

  • Deemed refusals
    • Reasons for not meeting legislated timelines

 

Numberofrequestsclosedpast the legislated timelines

PrincipalReason

Interferencewith

operation s /

Workload

External

Consultatio n

Internal Consultation

 

Other

1

1

0

0

0

 

 

  • Request closed beyond legislated timelines (including any extension taken)

 

Numberofdays past legislated timelines

Numberof requests past

legislated timeline where no extension was taken

Numberof requests past

legislatedtimelinewhere an extension was taken

 

 

Total

1 to 15 days

0

1

1

16 to 30 days

0

0

0

31 to 60 days

0

0

0

61 to 120 days

0

0

0

121 to 180 days

0

0

0

181 to 365 days

0

0

0

More than 365 days

0

0

0

Total

0

1

1

 

  • Requests for translation

 

TranslationRequests

Accepted

Refused

Total

English to French

0

0

0

French to English

0

0

0

Total

0

0

0

 

 

 

 

 

Paragraph8(2)(e)

Paragraph8(2)(m)

Subsection8(5)

Total

0

0

0

0

 

 

 

 

DispositionforCorrection RequestsReceived

Number

Notations attached

0

Requests for correction accepted

0

Total

0

 
   

 

 

  • Reasons for extensions

 

 

15(a)(i) Interference with operations

15 (a)(ii) Consultation

 

15(b)

Translationpurposes or conversion

 

Furtherreviewrequired to determine exemption s

 

 

Largevolume of pages

 

 

Largevolume of requests

 

 

Documentsare difficult to obtain

 

CabinetConfidence (Section 70)

 

 

 

External

 

 

 

Internal

 

 

 

Number of extensions taken

 

1

0

1

0

0

0

0

0

0

 

 

  • Length of extensions

 

 

15(a)(i) Interference with operations

15 (a)(ii) Consultation

15(b)

Translationpurposes or conversion

 

 

 

Length of Extensions

Furtherreviewrequiredtodetermineexemptions

Largevolume of pages

Largevolume of requests

Documentsare difficult to obtain

CabinetConfidence(Section70)

 

 

 

External

 

 

 

Internal

1 to 15 days

0

1

0

0

0

0

0

0

16 to 30 days

0

0

0

0

0

0

0

0

31 days or greater

 

 

 

 

 

 

 

0

Total

0

1

0

0

0

0

0

0

 

 

 Section 7: Consultations Received from Other Institutions and Organizations                                                                                                                                                                    

 

  • Consultations received from other Government of Canada institutions and other organizations

 

 

Consultations

Other Government

of Canada Institutio ns

NumberofPages to Review

Other Organizations

Numberof

Pages to Review

Received during the reporting period

0

0

0

0

Outstanding from the previous reporting

period

0

0

0

0

Total

0

0

0

0

Closed during the reporting period

0

0

0

0

Carried over within negotiated timelines

0

0

0

0

Carried over beyond negotiated timelines

0

0

0

0

 

  • Recommendations and completion time for consultations received from other Government of Canada

 

 

 

 

 

Recommendation

NumberofDaysRequiredtoCompleteConsultation Requests

0 to 15 Days

16 to 30 Days

31 to 60 Days

61 to

120

Days

121 to

180 Days

181 to

365 Days

MorThan365

Days

 

 

Total

Disclose entirely

0

0

0

0

0

0

0

0

Disclose in part

0

0

0

0

0

0

0

0

Exempt entirely

0

0

0

0

0

0

0

0

Exclude entirely

0

0

0

0

0

0

0

0

Consult other institution

0

0

0

0

0

0

0

0

Other

0

0

0

0

0

0

0

0

Total

0

0

0

0

0

0

0

0

 

 

  • Recommendations and completion time for consultations received from other Government of Canada

 

 

 

 

 

Recommendation

Numberofdaysrequired tocompleteconsultation requests

 

0 to 15 Days

 

16 to 30 Days

 

31 to 60 Days

 

61 to

120

Days

 

121 to

180 Days

 

181 to

365 Days

 

Morethan365

Days

 

 

Total

Disclose entirely

0

0

0

0

0

0

0

0

Disclose in part

0

0

0

0

0

0

0

0

Exempt entirely

0

0

0

0

0

0

0

0

Exclude entirely

0

0

0

0

0

0

0

0

Consult other institution

0

0

0

0

0

0

0

0

Other

0

0

0

0

0

0

0

0

Total

0

0

0

0

0

0

0

0

 

 Section 8: Completion Time of Consultations on Cabinet Confidences                                                                                                                                                                    

 

  • Requests with Legal Services

 

 

 

 

 

Numberof Days

Fewer Than 100 Pages Processed

100-500PagesProcessed

501-1000

Pages Processed

1001-5000

Pages Processed

More than 5000 Pages Processed

 

NumberofRequest

s

 

PagesDisclosed

 

NumberofRequest

s

 

PagesDisclosed

 

NumberofRequest

s

 

PagesDisclosed

 

NumberofRequest

s

 

PagesDisclosed

 

NumberofRequest

s

 

PagesDisclosed

1 to 15

0

0

0

0

0

0

0

0

0

0

16 to 30

0

0

0

0

0

0

0

0

0

0

31 to 60

0

0

0

0

0

0

0

0

0

0

61 to 120

0

0

0

0

0

0

0

0

0

0

121 to 180

0

0

0

0

0

0

0

0

0

0

181 to 365

0

0

0

0

0

0

0

0

0

0

More than 365

0

0

0

0

0

0

0

0

0

0

Total

0

0

0

0

0

0

0

0

0

0

 

 

  • Requests with Privy Council Office

 

 

 

 

Numberof Days

Fewer Than 100 Pages Processed

100‒500PagesProcessed

501-1000

Pages Processed

1001-5000

Pages Processed

More than 5000 Pages Processed

NumberofRequests

PagesDisclosed

NumberofRequests

PagesDisclosed

NumberofRequests

PagesDisclosed

NumberofRequests

PagesDisclosed

NumberofRequests

PagesDisclosed

1 to 15

0

0

0

0

0

0

0

0

0

0

16 to 30

0

0

0

0

0

0

0

0

0

0

31 to 60

0

0

0

0

0

0

0

0

0

0

61 to 120

0

0

0

0

0

0

0

0

0

0

121 to 180

0

0

0

0

0

0

0

0

0

0

181 to 365

0

0

0

0

0

0

0

0

0

0

More than 365

0

0

0

0

0

0

0

0

0

0

Total

0

0

0

0

0

0

0

0

0

0

 

 

 

Section31

Section33

Section35

Courtaction

Total

0

0

0

0

0

 

 

 

 

  • Privacy Impact Assessments

Number of PIAs completed

0

Number of PIAs modified

0

 

  • Institution-specific and Central Personal Information Banks

Personal Information Banks

Active

Created

Terminated

Modified

Institution-specific

1

0

0

0

Central

0

0

0

0

Total

1

0

0

0

 

 

 

 

 

  • Material Privacy Breaches reported

Number of material privacy breaches reported to TBS

0

Number of material privacy breaches reported to OPC

0

 

 
   

  • Non-Material Privacy Breaches

 

 

 

 

  • Allocated Costs

Expenditures

Amount

Salaries

$15,102

Overtime

$0

Goods and Services

$0

•  Professional services contracts

$0

 

•  Other

$0

Total

$15,102

 

  • Human Resources

 

Resources

PersonYearsDedicatedto Privacy Activities

Full-time employees

0.170

Part-time and casual employees

0.000

Regional staff

0.000

Consultants and agency personnel

0.000

Students

0.000

Total

0.170

 

 

 

Supplemental Statistical Report on the Access to Information Act and the

Privacy Act

 

 

Name of institution:                         Ombudsman for National Defence and Canadian Forces

Reporting period:                                    2024-04-01                              to              2025-03-31

  • Requests carried over to next reporting period, broken down by reporting period received

 

ReportingPeriodRequests Carried Over Were Received

RequestsCarried

Over that are Within Legislated Timelines as of

March 31, 2025

RequestsCarried

Over that are Beyond Legislated Timelines as of

March 31, 2025

 

 

Total

Receivedin2024-25

0

0

0

Receivedin2023-24

0

0

0

Receivedin2022-23

0

0

0

Receivedin2021-22

0

0

0

Receivedin2020-21

0

0

0

Receivedin2019-20

0

0

0

Receivedin2018-19

0

0

0

Receivedin2017-18

0

0

0

Receivedin2016-17

0

0

0

Receivedin2015-16or

earlier

0

0

0

Total

0

0

0

 

 

  • Active complaints with the Information Commissioner of Canada, broken down by reporting period received

 

Reporting Period Active Complaints Were Received by Institution

NumberofActive Complaints

Receivedin2024-25

0

Receivedin2023-24

0

Receivedin2022-23

0

Receivedin2021-22

0

Receivedin2020-21

0

Receivedin2019-20

0

Receivedin2018-19

0

Receivedin2017-18

0

Receivedin2016-17

0

Receivedin2015-16or

earlier

0

Total

0

 

 

 

 

 

  • Requests carried over to next reporting period, broken down by reporting period received

 

 

Reporting Period Requests Carried Over Were Received

RequestsCarried

Over that are Within Legislated Timelines as of March 31, 2025

RequestsCarried

Over that are Beyond Legislated Timelines as of March 31, 2025

 

 

Total

Receivedin2024-25

0

0

0

Receivedin2023-24

0

0

0

Receivedin2022-23

0

0

0

Receivedin2021-22

0

0

0

Receivedin2020-21

0

0

0

Receivedin2019-20

0

0

0

Receivedin2018-19

0

0

0

Received in 2017-18

0

0

0

Received in 2016-17

0

0

0

Received in 2015-16 or earlier

0

0

0

Total

0

0

0

 

 

  • Active complaints with the Privacy Commissioner of Canada, broken down by reporting period received

 

Reporting Period Active Complaints Were Received by Institution

NumberofActive Complaints

Receivedin2024-25

0

Receivedin2023-24

0

Receivedin2022-23

0

Receivedin2021-22

0

Receivedin2020-21

0

Receivedin2019-20

0

Receivedin2018-19

0

Receivedin2017-18

0

Receivedin2016-17

0

Receivedin2015-16or

earlier

0

Total

0

 

 

Has your institution begun a new collection or a new consistent use of the SIN in 2024-25?

 No

 

 

 

 

How many requests were received from foreign nationals outside of Canada in 2024-25?

0

 

Page details

2025-10-14