Information on civilian classification at DND
Upcoming Changes to Classification
Job classification modernization is underway for all Government of Canada departments and agencies, including the Department of National Defense (DND).
Program and Administrative Services (PA) occupational group modernization is currently in the planning phase. The Treasury Board Secretariat (TBS) has yet to determine the implementation date.
Current PA groups |
New PA sub-groups |
|
|
In October 2023, the Comptrollership (CT) group completed a modernization exercise. The FI and AU groups will now be known as CT-FIN and CT-IAU respectively.
Some AS positions were also involved in this exercise by way of an internal audit mapping to this new classification. The CT group collaborated with TBS to identify AS positions for new classification inclusion.
Resources (available only on the Defence Team Intranet):
-
What is classification?
All DND civilian positions are classified according to occupational groups. Examples include the AS, PM, and EC occupational groups.
Each civilian position is classified and a level assigned after an analysis and evaluation of its duties and responsibilities according to Treasury Board classification standards.
-
Why does this matter to you?
Classification helps determine your corresponding salary and duties.
Your classification could change, even if you don’t change positions. This can happen when your group or level has a significant or permanent change in its main function. For example, your work is significantly different from what was described in your last evaluated job description. Your manager may need to amend your job description, develop a new one, or select an existing standardized job description. Job classification reviews can also lead to a change.
If you disagree with a classification evaluation for your position, you can submit a classification grievance. This is different from a labour relations grievance.
-
Who can classify a position at DND?
The Directorate of Civilian Classification and Organization (DCCO) is the delegated authority to manage classification at the DND. They provide advice and guidance to managers on classification and organizational design. In addition, they administer grievances involving classification decisions.
-
When does a classification change?
A position’s group or level classification can only change when there has been a significant and permanent change in its main functions. If the work being done is significantly different from what is described in the last evaluated job description, the job description needs to be amended, a new one developed, or an existing pre-classified work description identified as a better fit.
In accordance with the TBS Directive on Terms and Conditions of Employment, when a position is reclassified only employees currently occupying a position are entitled to retroactive salary adjustments. However, management has the discretion to award acting pay retroactively to a former employee, including retirees. To process the acting pay, managers would have to proactively contact former employees to notify them of the change in the classification of the position they once occupied.
If you were previously in a position that has been reclassified, you should contact the current manager of that position to inquire about the effective date of the reclassification and whether you are eligible for acting pay.
When a classification grievance results in an upward reclassification, you are entitled to retroactive salary if you occupied the position the day the classification grievance was filed.
Note: As government pensions are tied to employee salaries, retroactive acting pay can also have an impact on pension calculations.
-
How does DND classify positions?
Classifying a position means your manager must answer two questions:
- What work is being done? Your job description describes the work you do. DCCO encourages managers to select a pre-classified standardized job description (SJD). If an SJD does not exist, a manager can work with DCCO to develop a new one or to identify an existing one in another department.
- How does that work fit within the organization? Once the manager selects or writes a SJD, they must determine where the position fits within the organization, and the This determines positions levels within the organization.
Your manager submits the answers to the DCCO where they will be assigned to an accredited Classification Officer. This Officer will evaluate the answers in comparison with a Job Evaluation Standard (also known as a Classification Standard).
During this evaluation, the Classification Officer determines the position’s occupational group. Then the Officer compares the job description to the Classification Standard for the corresponding occupational group. This helps determine the position’s level within that group. Each occupational group has levels, generally ranging from 01 at the entry level to a 06 or 07.
Example: AS-02
- AS is the occupational group.
- 02 is the level.
Following the evaluation, the DCCO produces a written rationale that justifies the occupational group and level. A classification committee may review this decision.
If a manager selects a SJD, the Classification Officer assesses the work against the organization. Unique job descriptions should be used only in exceptional circumstances.
How are classification requests processed?
The DCCO has service standards (accessible only on the Defence Team Intranet) to ensure that classification activities are processed within a reasonable timeframe.
- Administrative change requests are to be processed within five business days.
- Examples include changes to linguistic profiles or security levels as well as the creation or revision of student or casual positions.
- Position management requests are to be processed within 20 business
- Examples include the creation or application of SJD, reporting relationship changes, position abolitions, and the review or updating of positions using existing job descriptions.
- Job evaluation requests are to be processed within 60 business days.
- Examples include the creation of new positions using unique or modified job descriptions as well as the application of existing job descriptions or SJD which could lead to reclassification.
Note: There are no service standards for bulk classification requests.
Cyclical Job Description Reviews
On 1 April 2021 the Treasury Board Secretariat issued an updated Directive on Classification. This update states that organizations must ensure “job descriptions are reviewed within a reasonable time frame (preferably in five-year cycles).”
At the DND, managers are required to verify that the job descriptions for employees under their purview are up-to-date:
- prior to any staffing action, and
- when there is a change in duties.
The DCCO monitors job descriptions through the Human Resources Management System (HRMS). This Directorate also produces status reports that it provides to senior management on a regular basis. Using these reports, managers prioritize job description reviews that are based on standardized job descriptions (SJDs), when appropriate.
-
Managerial Responsibilities
DND managers have six responsibilities vis-à-vis jobs descriptions and their classification:
- Managers must establish and maintain job descriptions for positions within their area of responsibility.
- prior to any staffing action,
- when there is a change in duties, and
- at a minimum of once every five years if the position is occupied.
- Managers must ensure that employees are formally notified in writing of classification decisions that affect their positions.
- Managers must use cyclical review to ensure that job descriptions remain up to date.
- Managers must initiate classification requests when required.
- Managers must determine the effective dates of new or revised job descriptions or classifications.
- Managers are required to send classification grievances to the DCCO.
DND managers with delegation to approve job descriptions and organizational charts must complete the Introduction to Organization and Job Classification (COR133, previously known as P930) course. This provides managers with an understanding of organizational design and classification concepts.
- Managers must establish and maintain job descriptions for positions within their area of responsibility.
-
Recourse
What should you do if you are concerned about your job classification or a related classification action?
You may:
- discuss your situation with your manager or Chain of Command;
- contact your bargaining agent, if you are represented by a union; or
- file a grievance.
Review our Job Classification Recourse – Civilian Employees for more information.
If you are unable to resolve your concerns through the mechanisms described in this document, contact our Office.
The classification grievance: A procedural summary
Text version:
Classification Grievance Process Map
Employee Presents a Classification Grievance: An employee (or their representative) has 35 days from the date of the classification decision or when they are made aware of the decision to present a classification grievance in writing.
Manager Acknowledgement: Upon receipt of a grievance, the manager must sign and date the grievance form and return a signed and dated copy to the employee or their representative and send the grievance to the Directorate Civilian Classification and Organization.
Directorate Civilian Classification and Organization completes initial examination: If the grievance includes the job description content and the classification of the position, the classification grievance is held in abeyance until the labour relations grievance process is complete.
Hearing Date is Scheduled: The Office of the Chief Human Resources Officer , the Directorate Civilian Classification and Organization and the union schedule a hearing date. Once a date is established, the employee and their representative are formally contacted at least 21 days prior, to inform them of the date, time and location of the hearing.
Classification Grievance Commitee is established: A Classification Grievance Committee, composed of three members, is assigned to hear the classification grievance. Normally, there is one representative from Treasury Board, and two from the Department of National Defence.
Classification Grievance Hearing: The employee and their representative are given the opportunity to make a presentation orally or in writing. The employee's manager is also made available, in order to provide clarification on the job description as required.
Commitee Deliberations: The committee then deliberates in camera. At this point, the employee, their representatives and manager are not present. The committee members examine all information presented. When evaluating the position, members will try to reach a consensus.
Report and Recommendations: The report(s) summarize(s) the recommendations of the committee, respond(s) to the presentation put forward by the grievor and the grievor's representative, and provide(s) the analysis used by the committee to arrive at its recommendation.
Classification Grievance Decision: Upon review of the Classification Grievance Committee report(s) and recommendation(s), the deputy head or delegate may approve the committee's recommendation if the report is unanimous or reject the committee’s recommendation(s).
Response to Grievor: A written decision is issued. The response to the grievor must be signed by the deputy head or delegate, and must state the classification and the effective date of the decision. It must also state that the decision is final and binding.
Contact us
We are ready to help.
- Call us toll-free at 1-888-828-3626
- TTY: 1-833-341-5071
- Submit a question or complaint through our secure online form
- Live chat with an agent 8 am to 5 pm ET Monday to Friday
- Book a phone call with an agent
- Request a presentation to learn how we can help your organization
- Email an agent for information or assistance
- Email for general office inquiries
- Email media relations
-
Mailing address
Office of the Ombudsman
100 Metcalfe Street 12th Floor
Ottawa, Ontario
K1P 5M1
Page details
- Date modified: