CAVCO’s service standard for processing applications to the Canadian Film or Video Production Tax Credit (CPTC) and the Film or Video Production Services Tax Credit (PSTC) programs is 180 calendar days, from the day a complete application is received until the day the certificate is issued or denied, not including applicant delays. CAVCO’s performance target is that this standard will be met at least 85% of the time.
When CAVCO does not meet the service standard on an application received after April 1, 2025, the applicant may be eligible for a partial refund of the application fee. See CAVCO’s Fee Remissions Policy for more information.
Note: Prior to April 1, 2025, CAVCO measured its service standard a different way. For reference, you can consult the archived CAVCO’s performance results from April 1, 2017 to March 31, 2025.
Performance results at a glance: April 1, 2025 to August 31, 2025
Certifications
Program |
Percentage of applications certified within the service standard of 180 calendar days |
Average number of calendar days to certify |
CPTC |
88% |
121 |
PSTC |
98% |
59 |
Applications
Program |
Applications Received |
Applications Certified |
CPTC |
963 |
962 |
PSTC |
167 |
145 |
Combined |
1130 |
1107 |
Detailed Performance Results
Number of complete applications certified within the specified number of calendar days — Canadian Film or Video Production Tax Credit (CPTC)
Fiscal Year 2025-2026
Month and year |
45 days or fewer |
46-90 days |
91-135 days |
136-180 days |
Percentage of applications certified within the service standard of 180 days |
181+ days |
April 2025 |
31 |
113 |
43 |
47 |
89% |
28 |
May 2025 |
19 |
72 |
25 |
33 |
87% |
23 |
June 2025 |
21 |
97 |
58 |
20 |
91% |
20 |
July 2025 |
19 |
83 |
72 |
23 |
83% |
39 |
August 2025 |
5 |
28 |
21 |
5 |
95% |
3 |
September 2025 |
- |
- |
- |
- |
- |
- |
October 2025 |
- |
- |
- |
- |
- |
- |
November 2025 |
- |
- |
- |
- |
- |
- |
December 2025 |
- |
- |
- |
- |
- |
- |
January 2026 |
- |
- |
- |
- |
- |
- |
February 2026 |
- |
- |
- |
- |
- |
- |
March 2026 |
- |
- |
- |
- |
- |
- |
Total |
95 |
393 |
219 |
128 |
88% |
113 |
Number of complete applications certified within the specified number of calendar days — Film or Video Production Services Tax Credit (PSTC)
Fiscal Year 2025-2026
Month and year |
45 days or fewer |
46-90 days |
91-135 days |
136-180 days |
Percentage of applications certified within the service standard of 180 days |
181+ days |
April 2025 |
7 |
35 |
0 |
2 |
98% |
1 |
May 2025 |
4 |
30 |
0 |
0 |
100% |
0 |
June 2025 |
3 |
26 |
0 |
0 |
94% |
2 |
July 2025 |
1 |
31 |
1 |
0 |
100% |
0 |
August 2025 |
0 |
11 |
0 |
0 |
100% |
0 |
September 2025 |
- |
- |
- |
- |
- |
- |
October 2025 |
- |
- |
- |
- |
- |
- |
November 2025 |
- |
- |
- |
- |
- |
- |
December 2025 |
- |
- |
- |
- |
- |
- |
January 2026 |
- |
- |
- |
- |
- |
- |
February 2026 |
- |
- |
- |
- |
- |
- |
March 2026 |
- |
- |
- |
- |
- |
- |
Total |
15 |
123 |
1 |
2 |
98% |
3 |
Average number of calendar days for complete applications to be certified
Fiscal Year 2025-2026
Month and year |
CPTC |
PSTC |
All |
April 2025 |
106 |
61 |
99 |
May 2025 |
121 |
50 |
109 |
June 2025 |
112 |
62 |
105 |
July 2025 |
152 |
58 |
144 |
August 2025 |
101 |
66 |
96 |
September 2025 |
- |
- |
- |
October 2025 |
- |
- |
- |
November 2025 |
- |
- |
- |
December 2025 |
- |
- |
- |
January 2026 |
- |
- |
- |
February 2026 |
- |
- |
- |
March 2026 |
- |
- |
- |
Applications received and certified
From April 2025 to March 2026
Month and year |
CPTC |
PSTC |
All |
Received |
Certified |
Received |
Certified |
Received |
Certified |
April 2025 |
212 |
262 |
34 |
45 |
246 |
307 |
May 2025 |
199 |
172 |
27 |
34 |
226 |
206 |
June 2025 |
191 |
216 |
26 |
32 |
217 |
248 |
July 2025 |
198 |
225 |
35 |
22 |
233 |
247 |
August 2025 |
163 |
87 |
45 |
12 |
208 |
99 |
September 2025 |
- |
- |
- |
- |
- |
- |
October 2025 |
- |
- |
- |
- |
- |
- |
November 2025 |
- |
- |
- |
- |
- |
- |
December 2025 |
- |
- |
- |
- |
- |
- |
January 2026 |
- |
- |
- |
- |
- |
- |
February 2026 |
- |
- |
- |
- |
- |
- |
March 2026 |
- |
- |
- |
- |
- |
- |
Total 2025-26 |
963 |
962 |
167 |
145 |
1130 |
1107 |