The web team needs your help!

March 5, 2021 - Defence Stories

The National Defence web team is looking for volunteers to help improve our content. We need members of the Defence Team to participate in usability tests of our pages.

How do I sign up?

Just fill out this quick form telling us who you are. If you’re selected for this test, you’ll be contacted to schedule a time that works for you.

What is a usability test?

We often conduct these tests to make sure that our webpages are easy for users to navigate.

During the test, a moderator will ask you to complete a series of 10 tasks using the content on a specific webpage or section of webpages. We will record your screen as you work through the tasks so that we can see where you have difficulty.

How will a usability test help the Defence Team?

The evidence gathered during these tests tells us what we need to improve and how we can make your lives easier. For example, it will show whether reference links and organizational contact information are easy to find. If they’re not – then we will reorganize the page.

How long will it take?

The test usually takes around 40 minutes, and no longer than 1 hour.

When will the usability test be?

We are looking to test a specific section of the National Defence web site in the coming weeks. However, we conduct these tests regularly so if you’re not chosen for this specific test, we may contact you in the future to participate in another one.

Who can participate?

All members of the Defence Team: CAF members, DND public service employees, and contractors. You don’t need to be tech-savvy, in fact we learn more from people who aren’t as familiar with the website.

Do I need any special equipment?

All you need is a computer or mobile device with internet access and Zoom.


Your information will be kept private and will only be used to invite you to participate in a usability research. You have the right to refuse and to have your information removed at any time. 

Report a problem or mistake on this page
Please select all that apply:

Thank you for your help!

You will not receive a reply. For enquiries, contact us.

Date modified: