Employees: Overpayments – 2021 tax season

December 16, 2021 - Defence Stories

Overpayments may occur when certain pay transactions are not submitted or processed promptly. This can affect your tax slip if the overpayment is not reported in the same year it occurred.

You can check Phoenix Self-Service to see if your overpayment was recorded in the pay system. If you think an overpayment has not been recorded, speak to your manager to ensure all transactions that could cause an overpayment, such as acting pay, leave without pay, and allowances, have been submitted correctly and approved.

Refer to:

• Important information about overpayments and taxes to find out how to look for an overpayment in Phoenix Self-Service and what to do if you think that an overpayment has not been recorded.
• Overpayments and the pay system for more information on overpayments including how to report them and how to get ready for tax season.
• What to do if you have a pay issue and how to report a problem with your pay.

For questions about HR, access HR Connect RH online (accessible only on the National Defence network) or by calling 1-833-747-6363 (for Defence Team use only).