Results for fiscal year 2016–17
National Defence (DND) is committed to reporting on service standards for its transfer payment programs on a semi-annual basis. Performance results from this reporting period are as follows:
Grant program to the national offices of the Cadet Leagues of Canada
Navy League of Canada
Service standard 1: Acknowledging the receipt of a funding request
Performance result: 100% of all proposals were acknowledged within 7 calendar days
Service standard 2: Communicating a funding decision after receiving a completed application
Performance result: 100% of all funding decisions were communicated within 21 calendar days
Service standard 3: Issuing a payment following receipt of all required documentation
Performance result: 100% of all payments were sent within 60 calendar days
Army Cadet League of Canada
Service standard 1: Acknowledging the receipt of a funding request
Performance result: 100% of all proposals were acknowledged within 7 calendar days
Service standard 2: Communicating a funding decision after receiving a completed application
Performance result: 100% of all funding decisions were communicated within 21 calendar days
Service standard 3: Issuing a payment following receipt of all required documentation
Performance result: 100% of all payments were sent within 60 calendar days
Air Cadet League of Canada
Service standard 1: Acknowledging the receipt of a funding request
Performance result: 100% of all proposals were acknowledged within 7 calendar days
Service standard 2: Communicating a funding decision after receiving a completed application
Performance result: 100% of all funding decisions were communicated within 21 calendar days
Service standard 3: Issuing a payment following receipt of all required documentation
Performance result: 100% of all payments were sent within 60 calendar days
Grant in support of the Defence Engagement Program (DEP)
Service standard 1: Acknowledging the receipt of a funding request
Performance result: 100% of all proposals were acknowledged within 7 calendar days
Service standard 2: Communicating a funding decision after receiving a completed application
Performance result: 100% of all funding decisions were communicated within 90 calendar days
Service standard 3: Issuing a payment following receipt of all required documentation
Performance result: 100% of all payments were sent within 60 calendar days
Contribution to the Civil Air Search and Rescue Association (CASARA)
Service standard 1: Acknowledging the receipt of a funding request
Performance result: 100% of all proposals were acknowledged within 7 calendar days
Service standard 2: Communicating a funding decision after receiving a completed application
Performance result: 100% of all funding decisions were communicated within 21 calendar days
Service standard 3: Issuing a payment following receipt of all required documentation
Performance result: 100% of all payments were sent within 60 calendar days
Contributions in support of the Military Training and Cooperation Program (MTCP)
Service standard 1: Acknowledging the receipt of a funding request
Performance result: 100% of all proposals were acknowledged within 7 calendar days
Service standard 2: Communicating a funding decision after receiving a completed application
Performance result: 100% of all funding decisions were communicated within 21 calendar days
Service standard 3: Issuing a payment following receipt of all required documentation
Performance result: 100% of all payments were sent within 60 calendar days
Contributions to the Biological and Chemical Defence Review Committee (BCDRC)
Service standard 1: Acknowledging the receipt of a funding request
Performance result: 100% of all proposals were acknowledged within 7 calendar days
Service standard 2: Communicating a funding decision after receiving a completed application
Performance result: 100% of all funding decisions were communicated within 21 calendar days
Service standard 3: Issuing a payment following receipt of all required documentation
Performance result: 100% of all payments were sent within 60 calendar days
Contributions in support of the Capital Assistance Program (CAP)
Service standard 1: Acknowledging the receipt of a funding request
Performance result: 100% of all proposals were acknowledged within 7 calendar days
Service standard 2: Communicating a funding decision after receiving a completed application
Performance result: 100% of all funding decisions were communicated within 21 calendar days
Service standard 3: Issuing a payment following receipt of all required documentation
Performance result: 100% of all payments were sent within 60 calendar days
Grant in support of the Compensation for Employers of Reservists Program (CERP)
Service standard 1: Acknowledging the receipt of a funding request
Performance result: 100% of all proposals were acknowledged within 7 calendar days
Service standard 2: Communicating a funding decision after receiving a completed application
Performance result: 100% of all funding decisions were communicated within 21 calendar days
Service standard 3: Issuing a payment following receipt of all required documentation
Performance result: 100% of all payments were sent within 60 calendar days
North Atlantic Treaty Organization Contribution Program
NATO military budget
Service standard 1: Acknowledging the receipt of a funding request
Performance result: 100% of all proposals were acknowledged within 7 calendar days
Service standard 2: Communicating a funding decision after receiving a completed application
Performance result: 100% of all funding decisions were communicated within 21 calendar days
Service standard 3: Issuing a payment following receipt of all required documentation
Performance result: 100% of all payments were sent within 60 calendar days
NATO Security Investment Program
Service standard 1: Acknowledging the receipt of a funding request
Performance result: 100% of all proposals were acknowledged within 7 calendar days
Service standard 2: Communicating a funding decision after receiving a completed application
Performance result: 100% of all funding decisions were communicated within 21 calendar days
Service standard 3: Issuing a payment following receipt of all required documentation
Performance result: 100% of all payments were sent within 60 calendar days
Other NATO activities
Service standard 1: Acknowledging the receipt of a funding request
Performance result: 100% of all proposals were acknowledged within 7 calendar days
Service standard 2: Communicating a funding decision after receiving a completed application
Performance result: 100% of all funding decisions were communicated within 21 calendar days
Service standard 3: Issuing a payment following receipt of all required documentation
Performance result: 100% of all payments were sent within 60 calendar days
*Note that the standards are not applicable to the statutory grants or contributions programs as they have their own standards inherent to the pay and benefits system.