Contact us about military pensions

If you are an active or retired member of the Canadian Armed Forces, or a family member, you can contact pension services by:

Mail

Government of Canada Pension Centre
Public Services and Procurement Canada
Mail Facility PO Box 9500 
Matane QC  G4W 0H3

Always include your pension number or service number when sending mail.

Telephone (toll free): 1-800-267-0325

Hours: Monday to Friday 8 am to 4 pm (your local time)

Outside Canada and the United States:

Telephone: 613-946-1093 (collect calls accepted)
TTY: 1-855-255-9935 (collect calls accepted)

Hours: Monday to Friday 8 am to 4 pm (Eastern time)
These hours do not include statutory holidays.

Email: pensioncentrecaf.centredespensionsfac@tpsgc-pwgsc.gc.ca

Providing information through email is voluntary. We will use the information only for the purpose of helping you complete your task and to improve our website. Your personal information is protected under the Privacy Act. You have the right to request access to your personal information and get it corrected if it is wrong.

The information you provide to us is held in Public Services and Procurement Canada's Personal Information Bank number PWGSC PPU 115 (Internet Services).

Fax: 418-566-2865

Always include your pension number or service number when sending a fax.

You can also contact us by filling out our Pension services online form.

Information on the Client concern escalation process.

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