Responsible use of artificial intelligence (AI)

AI procurement for a digital world - Transcript

The Government of Canada is starting to use Artificial Intelligence to inform decision-making, be more efficient, and provide better services to Canadians.

While AI is a powerful tool, it must be used responsibly. We have to eliminate bias, be open about how AI is informing decisions, and ensure potential benefits are weighed against unintended results. That’s why we build responsible use into everything we do, including our first AI procurement process.

Here’s how the process works:

  1. First, interested suppliers must apply and demonstrate that they can deliver AI solutions in a responsible manner. 
  2. The Government will then present them with challenges.
  3. Interested bidders will need to specify which challenges they’d like to work on.
  4. From this group, Government will pick three suppliers and randomly select another seven. These suppliers will be eligible to submit proposals.
  5. Finally, the Government will evaluate bids and award contracts.

This simpler, faster process will not only facilitate collaboration between Government and small and medium-sized enterprises, it will also ensure that we build ethics and responsibility into projects from start to finish.

Agile, transparent, collaborative: that’s procurement for a digital world. Find out more at

Artificial intelligence (AI) technologies offer a lot of promise for improving how the Government of Canada serves Canadians. As we explore the use of AI in government programs and services, we are ensuring it is governed by clear values, ethics, and laws.


Our guiding principles

To ensure the effective and ethical use of AI the government will:

  1. understand and measure the impact of using AI by developing and sharing tools and approaches
  2. be transparent about how and when we are using AI, starting with a clear user need and public benefit
  3. provide meaningful explanations about AI decision making, while also offering opportunities to review results and challenge these decisions
  4. be as open as we can by sharing source code, training data, and other relevant information, all while protecting personal information, system integration, and national security and defence
  5. provide sufficient training so that government employees developing and using AI solutions have the responsible design, function, and implementation skills needed to make AI-based public services better

Services and information

Government of Canada Strategic Plan for Information Management and Information Technology 2017 to 2021

Our strategic approach to digital government, supported by the right technologies

Government of Canada Digital Standards

Information on the 10 digital government standards to create better online services for Canadians

Directive on Automated Decision-Making

See how we ensure that the government’s automated decision-making systems are used responsibly

List of interested Artificial Intelligence (AI) suppliers

Current list of businesses looking to sell AI solutions to the Government of Canada

What we are doing


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