Technical issues

Temporary security measures have been applied to Library and Archives Canada’s website. Any connection that is identified as coming from automated bots will now be blocked rather than given the option to “verify that you are not a robot.”

If you have experienced this blockage, here is what you can do:

• Ensure you are using the latest version of your web browser.
• If you are using a virtual private network (VPN) or proxy service, disconnect and try accessing the application again.
• Try a different browser to access the application.
• Try using a different Internet connection, such as another wireless network.

If the issue persists after trying these steps, please use the Ask us a question form, and include

• the application or web page URL you are attempting to access
• any error messages you receive, including a Cloudflare Ray ID if you see one at the bottom of the page

Thank you for your patience and understanding as we deal with this issue. We apologize for any inconvenience this may cause.