Canada Post does not email customers following an unsuccessful delivery attempt. To ensure protection against spammers and malware, Canada Post recommends the following steps:
- If you are awaiting a parcel but did not specifically request a delivery update by email, delete the email;
- If you are not expecting a delivery, delete the email;
- Do not click on any link;
- Do not provide any personal information requested by these emails;
- Customers can follow the progress of their item by using the package tracking number, either on canadapost.ca or through the Canada Post mobile app, which can be downloaded for free to all key mobile devices
Canada Post wishes all our customers a happy – and Grinch Spam-free – holiday season.
