OTTAWA, December 11, 2012 – The Honourable Vic Toews, Minister of Public Safety, today made the following statement regarding the new requirement for name tags for all Canada Border Services Agency (CBSA) front-line officers.
"Each day, CBSA officers across this country play a vital role in ensuring Canada's security and prosperity. The first experience many people have with Canada occurs at a port of entry, with a border services officer.
In its continued commitment to providing excellent service to Canadian residents, visitors and the business community, the CBSA has undertaken efforts to modernize its brand and service delivery, including its officer uniforms.
As of today, CBSA will be joining its partners such as the United States Customs and Border Protection, whose front-line uniform officers all wear personalized name tags.
Personalized name tags reflect the CBSA's commitment to providing service excellence while reinforcing the accountability, professionalism, and integrity for which CBSA officers are known. I commend the CBSA for its continued efforts to ensure a safe, secure, and efficient border."
