Jonquière, Quebec, November 29, 2013 – The Honourable Denis Lebel, Minister of Infrastructure, Communities and Intergovernmental Affairs and Minister of the Economic Development Agency of Canada for the Regions of Quebec, announces that Nordia Inc., a subsidiary of Bell Canada, has been granted financial assistance that will serve for the establishment of a new customer service centre in Jonquière.
“Our government sees it as essential to support a growing company like Nordia, whose project will lead to the creation of many quality jobs in the Saguenay–Lac-Saint-Jean region,” said Minister Lebel.
Nordia Inc. operates seven customer service centres, including the following four in Quebec: Laval, Québec, Sherbrooke and Rouyn-Noranda. These centres provide numerous services to Bell customers, notably in the areas of technical support, sales and customer loyalty, directory assistance, teleconferencing services and technology-assisted relay services for the hearing and speech impaired.
The government support will serve for the purchase of computer and telecommunications equipment and the acquisition of software for the new customer service centre. The company will also use some of the funds to carry out leasehold improvements on the new centre. According to Nordia Inc., this project is expected to result in the creation of more than 450 sustainable jobs in Saguenay.
This assistance, granted in the form of a $1,132,000 repayable financial contribution, has been awarded through Canada Economic Development’s Quebec Economic Development Program. More than $7,000,000 in total will be invested to carry out this project.
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