January 10, 2014 – Ottawa-Gatineau – Canadian Radio-television and Telecommunications Commission
The Canadian Radio-television and Telecommunications Commission (CRTC) today announced that 1051080 Ontario Inc. has paid a penalty of $200,000 on behalf of itself and certain subsidiaries operating as Weed Man Ottawa, Weed Man Montreal, Weed Man Hamilton, Weed Man Scarborough and Weed Man Surrey (Turf Operations Group). This payment was made as part of a settlement over violations to the Unsolicited Telecommunications Rules.
Turf Operations Group operates a number of lawn care franchises across Canada. The CRTC’s investigation found that from October 3, 2011 to June 25, 2013, Turf Operations Group violated the Unsolicited Telecommunications Rules by making telemarketing calls to Canadians who were registered on the National Do Not Call List (DNCL) and whose numbers were or should have been on its internal do-not-call lists.
In addition to paying monetary penalties, Turf Operations Group has agreed to ensure future compliance with the Unsolicited Telecommunications Rules and to implement comprehensive compliance programs that will include:
- review and revision of corporate policies and procedures to ensure compliance
- the appointment of an internal compliance officer to ensure ongoing adherence to the Unsolicited Telecommunications Rules
- an education and training program for employees
- registration and tracking of telemarketing complaints and their resolution, and
- implementation of effective enforcement measures for adherence to corporate compliance policies.
The CRTC is an administrative tribunal that regulates and supervises broadcasting and telecommunications in Canada.
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