August 28, 2014 – Ottawa-Gatineau
“Today, the two CRTC Vice-Chairpersons hosted a meeting with nearly a dozen telecommunications and broadcasting distribution companies, including the largest communication companies in the country, on paper bill fees. The Vice-Chairpersons have reported back to their colleagues, including myself, on today’s outcomes. While the companies agreed to adopt consistent exemptions to such fees, they were unable to reach a consensus to eliminate them entirely.
Many Canadians who will not benefit from the exemptions will be disappointed with the outcome so far.
Finally, I would like to commend Cogeco Cable, MTS Allstream, SaskTel and Shaw Communications for not charging their customers for paper bills. This business decision ensures that their customers can make reasonable and informed choices about how they are billed for their communication services. Canadians should keep this in mind when they select service providers.”
