Employee spotlight – Dipan Das
Meet Dipan Das, Client Service Analyst and Acting Team Lead at PrairiesCan
Since joining PrairiesCan’s Edmonton office in July 2019, Dipan Das has been an essential part of the IT operations team as a Client Service Analyst. In this role, Dipan ensures that PrairiesCan’s digital infrastructure runs smoothly, providing technical support and managing key systems like SharePoint and Microsoft365. As a critical link between technology and daily operations, Dipan’s work ensures that employees can perform their roles efficiently and safely. "I have many hats, and this provides me the opportunity to work with various applications,” Dipan explains. “If I get bored with one, I have many to fall back on,” he jokes.
Dipan’s journey to PrairiesCan
With 25 years of professional experience, Dipan had only one year of public service experience before joining PrairiesCan. His career journey was shaped by a desire for meaningful work. “I didn’t quite enjoy working for private companies where money drives decisions,” he shares. “Working in the public, working for the people, gives me peace of mind." Now, Dipan not only enjoys his work, but finds purpose in serving Canadians through his role at PrairiesCan.
Memorable work at PrairiesCan
One of Dipan’s favourite initiatives is his extensive and impactful work on the Cyber Security Awareness campaigns at PrairiesCan. “By doing this, we have managed to raise cyber security awareness among staff,” he explains. “Being cyber healthy is not just the job of the security team but for all users. We all must be on our toes nowadays, as danger lurks at every corner of the cyber world.” The success of these campaigns is evident in the increased reports of phishing emails and improved vigilance among employees. Dipan takes pride in seeing the real-world effects of the campaign, which has made a positive impact on PrairiesCan’s overall cyber security health.
In addition to Cyber Security, Dipan is particularly excited about the potential of artificial intelligence (AI) and its applications at PrairiesCan. “We are trying to see how we can make the best use of AI not only to benefit PrairiesCan employees but also Canadians,” he says. Adding to that, Dipan also emphasizes the importance of ensuring the security and integrity of new systems as AI continues to be integrated into the workplace.
Dipan’s Career Advice
Dipan advises those looking to start a career in the Government of Canada to be patient and focus on maximizing efficiency with the goal of helping Canadians. “Unlike the private sector, the goal is not determined by profit maximization, but by welfare maximization. Things might take a bit of time, but in the end, Canadians should benefit,” he explains.
What Dipan loves about PrairiesCan
For Dipan, his colleagues are what makes PrairiesCan a great place to work. “The thing I like best about working at PrairiesCan is the camaraderie I have with my colleagues. It makes PrairiesCan a happy place to work ,” he shares.
Dipan, beyond the office
Outside of work, Dipan is an avid traveler. He and his wife love exploring the world, with a goal to travel as much as possible. A passionate soccer fan, Dipan still plays every week and has attended two soccer World Cups. In addition to his love for soccer, Dipan enjoys biking, swimming, and cooking.