CRTC update on its proceedings further to COVID-19 pandemic

Life has changed for all of us in recent weeks. Each day brings a new set of challenges and opportunities as we adapt to ensure Canadians continue to have access to reliable communications networks across the country. More than ever, Canada’s communications system plays a vital role in our lives.

Broadcasters are doing their best to help Canadians navigate their way through the COVID-19 pandemic by disseminating accurate and high-quality news and information updates, despite facing some challenges. For its part, the telecommunications sector is working diligently to maintain a high level of service so we can all stay connected professionally and personally. And even though there may be occasions when networks are more congested, we know service providers are trying to resolve any issues in a timely manner.

We are paying close attention to the ever-shifting landscape, adjusting our work accordingly and dealing with urgent matters expeditiously. Where we can the CRTC has extended deadlines and postponed or rescheduled public hearings. As well, we are delaying the launch of certain new proceedings. We know the industry’s primary focus, presently, is on the delivery of services to Canadians.

We encourage you to consult our open proceedings page, as well as the Secretary General’s letters, for the latest information. Please keep checking the page regularly to see what deadlines may have changed.

In the meantime, we appreciate the continued efforts to ensure Canadians stay well-informed, engaged with work and entertained during this difficult period.

Ian Scott, Chairperson and CEO of the Canadian Radio-television and Telecommunications Commission