CRTC takes action to ensure Canadians have more choice of cellphone services

News release

May 9, 2023 – Ottawa-Gatineau – Canadian Radio-television and Telecommunications Commission (CRTC)

Today, the CRTC has taken a major step forward to increase cellphone service competition in Canada.

In 2021, the CRTC set an initial policy that allows regional cellphone providers to compete as mobile virtual network operators (MVNOs) across Canada. Under this policy, large cellphone companies must share their networks with competitors. With access to larger networks, regional competitors will be able to offer cellphone services in parts of Canada that they do not currently serve.

The CRTC has now set the final rules for this MVNO access. Companies have 90 days to negotiate MVNO access agreements. The CRTC expects that regional competitors will start selling plans in new parts of Canada shortly after these agreements are in place. The CRTC will ensure that deals are reached quickly so that Canadians have more choice of cellphone services.


“The CRTC is taking action to promote competition in the cellphone services market. Today’s decision builds on our efforts to ensure that Canadians benefit from lower prices and more choice for telecommunications services.”

- Vicky Eatrides, Chairperson and Chief Executive Officer, CRTC

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