Accessibility feedback process at CSIS

Feedback from the public

Designated person to receive feedback

The Workforce Programs Advisor – Accessibility, Diversity, Equity and Inclusion, is responsible for receiving feedback from the public on the CSIS Accessibility Plan or any issue related to accessibility.

Feedback you can submit

You can submit feedback on this accessibility plan or the barriers you experience when dealing with CSIS. We welcome your feedback on the accessibility of our:

• policies
• programs
• practices
• services

How we will use your feedback

We will use your feedback to improve accessibility at CSIS. We may address some feedback right away, or use it to develop future accessibility plans. We will include your feedback and how we have used it in our progress reports.

Confidentiality

Your feedback will not be associated with your name. We will share it only with those employees directly involved in improving accessibility at CSIS.

How to submit feedback

There are various ways you can submit your feedback. If you want to submit anonymous feedback, please use our online form and leave the contact information section blank.

We will acknowledge all accessibility feedback we receive, except feedback that is sent anonymously.

Online

• Submit your feedback using our online form

Email

• accessibility-accessibilité@smtp.gc.ca

Telephone

• (613) 993-9620 
• (613) 991-9228 (TTY and/or TDD) 

Mail

Canadian Security Intelligence Service
P.O. Box 9732 STN T
Ottawa, ON K1G 4G4

Feedback from employees of CSIS

Designated person to receive feedback

The Workforce Programs Advisor – Accessibility, Diversity, Equity and Inclusion is responsible for receiving feedback from employees of CSIS.

What feedback can you submit?

Employees of CSIS can submit their feedback on the CSIS Accessibility Plan or any issue related to accessibility at CSIS.

How to submit feedback

Employees can contact the Workforce Programs Advisor – Accessibility, Diversity, Equity and Inclusion using the email address or online feedback form available on the CSIS Intranet site.

Accessibility statement

We know it is important to produce information that is accessible to everyone. If you have any difficulties accessing this content, please send us your feedback.