Consultation on IT transformation plan wraps up

News Release

November 15, 2016             Ottawa, ON                Shared Services Canada 

Today, the Honourable Judy M. Foote, Minister of Public Services and Procurement, announced that Shared Services Canada (SSC) has concluded its public consultation on its IT Transformation Plan. 

Over the past two months, SSC sought feedback from Canadians, federal public servants, client departments and industry on its roadmap to modernize the Government of Canada’s IT infrastructure and the way it delivers services, including for email, data centres, networks and workplace technology devices. Strong, secure and modern information technology infrastructure is the backbone of better services for Canadians. That’s why the Government of Canada is committed to updating and modernizing the digital services it provides to Canadians. 

SSC launched a website where Canadians could provide feedback. The department also held four webinars with federal public servants and a consultation via Twitter to hear from youth working in the federal government. In addition, Leona Alleslev, Parliamentary Secretary to the Minister of Public Services and Procurement, led a series of roundtable discussions with representatives of the information and communications technology industry sector in Ottawa, Montréal and Toronto. 

A summary of the feedback received will be released in the coming months. 


“The feedback received will help the Government of Canada deliver the important services we provide to Canadians. From federal government response in the wake of emergencies like the Fort McMurray wildfires; to applying for Employment Insurance; to supporting weather prediction services—Shared Services Canada is there, working to deliver modern, secure and reliable federal services to Canadians from coast to coast to coast.” 

Judy M. Foote
Minister of Public Services and Procurement 

“Industry engagement and active participation is central to realizing Shared Services Canada’s enterprise vision. Shared Services Canada must ensure it is a leader in digital infrastructure as it delivers IT backbone services to client departments. Shared Services Canada gained valuable feedback through this consultative process which will help us develop and execute a successful IT Transformation Plan to deliver for Canadians and contribute to Canada’s competitiveness globally.”

Leona Alleslev
Parliamentary Secretary to the Minister of Public Services and Procurement

Quick Facts 

  • SSC’s IT Transformation Plan was put in place in 2013. The Department is updating the plan to reflect the Government’s commitment to modernizing service delivery to Canadians while also accounting for the evolving IT environment and to ensure its sustainability and alignment with government priorities and the IT sector.
  • Since consultations on the IT Transformation Plan launched on September 20, SSC has heard from approximately 325 Canadians, public servants and industry stakeholders through its consultation website.

Associated Links 

Shared Services Canada’s IT Transformation Plan Consultations


Annie Trépanier
Office of the Honourable Judy M. Foote

Media Relations
Shared Services Canada

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