Government of Canada enables a more modern and accessible Public Service

News release

April 16, 2019 – Vancouver, British Columbia – Shared Services Canada

Today, the Honourable Carla Qualtrough, Minister of Public Services and Procurement and Accessibility, responsible for Shared Services Canada (SSC), announced that the Government of Canada has signed a renewed agreement with Microsoft Canada that includes a new suite of modern digital communication and collaboration tools for public servants.

As part of the agreement, SSC will offer public servants access to Microsoft Office 365 which will enable them to deliver services to Canadians that are timely and citizen-centred. With accessibility features built-in by default, Office 365 will support the next generation of a diverse workforce and enable new degrees of efficiency and collaboration through the latest office productivity technologies.

These new digital communication and collaboration tools are part of a larger renewed framework agreement with Microsoft Canada to support critical software and services for the Government of Canada. This agreement simplifies the acquisition and maintenance by merging the licenses and support for Microsoft technologies that enable key Government of Canada operations.


“Today’s announcement is a key step on the road towards a true digital government. Equipping our public servants with accessible, reliable and innovative technologies will unleash the potential of our world-class public service and result in better service delivery for all Canadians.”

– The Honourable Carla Qualtrough, Minister of Public Services and Procurement and Accessibility and the Minister responsible for Shared Services Canada

“Canadians deserve the best government programs and services we can provide, and that means equipping public servants with the right tools to enable modern digital delivery. We are ensuring our workforce has access to cutting-edge technologies that will strengthen collaboration across government and help unleash creativity and innovation.”

– The Honourable Joyce Murray, President of the Treasury Board and Minister of Digital Government

Quick facts

  • The new seven-year agreement with Microsoft Canada will cover the acquisition of digital communications tools, business and network applications and ongoing support and maintenance for licensed services.

  • Starting in August 2017, SSC consulted with both industry and public servants to identify the Government of Canada’s needs when it comes to digital communication tools.

  • SSC will continue to work with client departments to provide the workplace digital enablement platform that best meets their business needs.

  • This renewed agreement with Microsoft will allow the Government of Canada to take a step forward in achieving its Cloud Adoption Strategy.


Media Relations Office

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