How softphones are transforming the GC workplace
The softphone solution may feel new, but it started as a pilot led by Shared Services Canada (SSC) during the COVID-19 pandemic.
GC devices
GC devices are the everyday tools used by Government of Canada workers to deliver services Canadians depend on.
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Devices for the GC
Shared Services Canada works with federal departments to provide standardized, accessible and secure technologies so public servants can collaborate effectively, stay productive and deliver reliable, inclusive services across the country.
For user guides, visit Tools to equip GC workers.
Telecommunications
Providing modern, cost-effective and secure telephony, including softphones and mobile devices for GC workers
Adaptive technology
Supporting employees with disabilities, injuries and ergonomic requirements in the workplace
Materiel management
Ensuring the proper management of GC IT equipment throughout its lifecycle: planning, acquisition, use, maintenance, tracking and disposal
Email and workplace technology
Equipping GC workers with up-to-date digital tools to support seamless collaboration across government
Contact centres
Providing secure, accessible contact centre tools to support improved service delivery
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