Permanent resident photos

Find out the photo requirements, such as format and size, if you’re applying for

To get the instructions, tell us how you’re applying:

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Digital photo requirements (online applications)

Print the photo specifications for your photographer

 Print specifications (PDF, 256 KB)

Number of digital photos you need

You’ll need to submit 1 digital photo with your application in the Permanent Residence Portal.

Digital photo specifications

Go to a commercial photographer or studio to have your photo taken.

The specifications for a digital photo are different from those for a paper photo.

You can submit either

  • a professional digital photo or
  • a scanned copy of a printed professional photo

We do not accept a photo of a paper photo taken with your digital camera or phone. You can scan the photo using a professional scanner or a scanner app on your computer, phone or tablet.

Make sure your photo

  • is the right format and size
  • is of the quality we need
  • captures a neutral facial expression and reflects how you look now (taken no more than 12 months before you apply)

Format and size

  • Photo dimensions: between 715 x 1000 and 2000 x 2800 pixels
  • File size: 4 MB or less
  • File format: .jpeg or .jpg

Image quality

  • Photo colour: colour or black and white
  • Focus: clear, sharp and not blurry
  • Lighting: uniform with no shadows, glare, or flash reflections
  • Contrast: showing a clear difference between your face and the white background
    • Avoid wearing white clothing or white religious head coverings because these may blend into the background and cause shadowing.
  • Skin tone: same as your natural skin tone
  • Originality: original photo not taken from an existing photo or altered in any way
What is an altered photo?

An altered photo is a photo that has been edited or changed in any way, by any means.

Altering includes

  • making technical corrections or enhancements, such as changes to
    • colour
    • brightness
    • contrast
    • sharpness
  • cropping around the head and shoulders, including
    • cutting and pasting your image against a white background
  • editing your facial features, such as
    • changing the size or shape of your eyes, nose, mouth or ears
  • editing to improve your appearance, such as
    • removing glare
    • removing red-eye
    • changing hair colour
    • removing wrinkles, blemishes or birthmarks
  • editing clothing, including changing colours
  • changing the background, including removing shadows

Facial expression and appearance

  • Expression: neutral, mouth closed, eyes open, looking directly at the camera
  • Appearance: how you look now (photo taken no more than 12 months before you apply)
  • Posture: face and shoulders centred and squared to the camera
  • Background: plain, untextured and white
  • Accessories and headwear:
    • Glasses: eyes clearly visible behind your glasses, with no glare on the lenses
    • Hair: off your face so that the edges of your face are visible
    • Head covering: allowed if worn daily for religious or medical reasons, but your face, including around your ears, background and shoulders, must be clearly visible and not cast shadows or distort the image
    • Other: We recommend that you
      • remove any facial jewellery, particularly around the mouth and eyes, to ensure a clear and compliant photo
      • avoid wearing turtlenecks, bulky jackets, or tops that cover the neck, because these may obscure the outline of your face and affect the clarity of your silhouette

Tips for taking a good photo

 Make sure

  • you’re standing at least 1 to 2 metres away from the background to avoid shadows
  • your face is fully visible, with even lighting and a neutral expression

 Avoid

  • dark, patterned or textured backgrounds
  • shadows on your face or in the background
  • uneven lighting that causes glare or overexposure
  • smiling, frowning, or titling your head
  • sunglasses or tinted prescription eye glasses reflecting light or obstructing your eyes
  • red-eye effect or red-eye alterations
  • face partially covered by hair, shadows or accessories

Back of photo: information to include

You need to add the following information in the “Upload your photo (back)” field of the online application.

If you have a digital copy of your photo

If your photographer gave you a digital copy of your photo, upload a document with your photo that includes

  • the information that would normally be listed on the back of the photo
    • the name and date of birth of the person in the photo
    • the date the photo was taken
    • the name and complete address of the photo studio
  • a confirmation from the photo studio (for example, a receipt)

If you’ve scanned a professional photo

The back of your photo must show

  • the name and date of birth of the person in the photo
  • the date the photo was taken
  • the name and complete address of the photo studio

You don’t need to sign the photo or have it signed by a guarantor.

Get help with common issues

Find out what to do if you’re having issues uploading your photo.

Uploading the front of your photo
  • You must fill out the digital “Application for a Permanent Resident Card”(IMM 5444) form before you upload your photo.
  • Once the form is complete, you can go to the “Photos” table.
  • Go to the “Upload your photo (front)” row and click on the “Add/Edit” button.
    • Your photo can be either
      • a professional digital photo in JPEG or PNG format
      • a scanned professional photo (but not a picture of a paper photo taken with your digital camera or phone)
  • Follow the directions in the photo editor window to position and crop your photo.
  • Click on the “apply” button to validate your photo.
    • Your photo will show in black and white. (This is not a technical issue.)
    • You can edit and replace your photo with another photo up until the time you submit it.
    • You don’t have to delete the previous photo to upload a new one (because the previous photo will automatically be replaced by the new photo).
  • Check the “Declaration” box and click on “Next” to upload your photo.
The “Add/Edit” photo button is greyed out

You must fill out the digital “Application for a Permanent Resident Card”(IMM 5444) form before you upload your photo. Once the form is complete, you can click on the “Add/Edit” button.

Uploading the back of your photo or the photographer’s receipt

If your photographer gave you a digital copy of your photo

Upload a document that includes

  • the information that would normally be listed on the back of the photo
    • the name and date of birth of the person in the photo
    • the date taken and the name and complete address of the photo studio
  • a confirmation from the photo studio (for example, a receipt)

Upload this document in the “Upload your photo (back)” row of the photo table.

If you scanned a professional photo your photographer gave you (but not a picture of a paper photo taken with your digital camera or phone)

The back of your photo must show

  • the name and date of birth of the person in the photo
  • the date taken and the name and complete address of the photo studio

Upload your scanned copy in the “Upload your photo (back)” row of the photo table.

Your colour photo turns black and white

This is not a technical issue. Once uploaded, your photo will become black and white.

You get a warning in the portal about your photo

The photo checker may warn you that your photo does not meet requirements for

  • brightness
  • background
  • pixel range requirements

You have 3 choices:

  • try to resize your photo
  • upload a new photo
  • continue using the photo you’ve already submitted

Note: Even if you get a warning message that your photo doesn’t meet requirements, you can submit it anyway. An officer will review the photo and let you know if you need to submit a new one.

To continue using the photo you’ve already uploaded:

  • check the “Declaration” box and click on “Next” to upload your photo
  • check the “Acknowledgement” box and click on “Next” to continue
  • click “Submit your application” (once you’ve submitted the application, the photo can no longer be changed)
The “Your photo is being validated” message won’t go away

Clear your browser cache and make sure your photo meets the photo requirements.

Your photo gets returned

If we return your photo, you can submit a new one. Make sure the new photo meets all the requirements before you upload it.

We may return your photo if

  • it’s too dark.
  • the background is not white.
  • your facial features are not visible.
  • there is too much glare in the photo.
  • the measurements are not between 715 × 1000 and 2000 × 2800 pixels.
  • the file size is above 4 MB.
  • it does not meet the photo requirements.

Additional instructions for child photos

Child photos must follow the same specifications indicated above.

Also, photos must not show

  • more than the child’s head and shoulders
  • the parent’s or child’s hands
  • hair accessories

Newborn babies

Photos of newborn babies

  • may be taken while the child is sitting in a car seat
    • A white blanket must be placed over the seat behind the child’s head.
  • must not show shadows on the face or shoulders, around the ears, or in the background

Newborns may have a range of facial expressions.

Medical considerations

If you’re in a wheelchair

Permanent resident photos must be taken against a plain white background. We recommend placing a plain white blanket over the wheelchair behind your head so that your facial features and the edges of your face are clearly visible.

If you have headwear or a nasal cannula

You can wear headwear or a nasal cannula in your photo if required for medical reasons.

If you wear headwear or a nasal cannula

  • your eyes must remain clearly visible
  • we recommend that you include a signed explanation with your application
  • we may request that you submit a letter from your doctor

Examples of acceptable and unacceptable photos

These photos do not represent the actual size of a permanent resident photo.

Unacceptable photos show you what to avoid when having your photo taken.

Acceptable

Unacceptable

Example of a photo - Good contrast
Good contrast
Example of a photo - No contrast
No contrast
Example of a photo - Good lighting
Good lighting
Example of a photo - Shadows behind ears
Shadows behind ears
Example of a photo - Correct child pose
Correct child pose
Example of a photo - Hands in picture
Hands in picture
Example of a photo - Non-tinted glasses
Non-tinted glasses
Example of a photo - Tinted glasses
Tinted glasses
Example of a photo - Facial features are visible
Facial features are visible
Example of a photo - Facial features are covered
Facial features are covered
Example of a photo - Correct format
Correct format
Example of a photo - Wrong format
Wrong format
Example of a photo - Neutral expression
Neutral expression
Example of a photo - Smiling
Smiling
Example of a photo - Mouth closed
Mouth closed
Example of a photo - Mouth open
Mouth open
Example of a photo - No glare on glasses
No glare on glasses
Example of a photo - Reflection on glasses
Reflection on glasses
Example of a photo - Face sqaure to camera
Face square to camera
Example of a photo - Face not square to camera
Face not square to camera

Printed photo requirements (paper applications)

Print the photo specifications for your photographer

 Print this page

Number of photos you need

You’ll need to send 2 identical photos with your application.

Photo specifications

View the full image

Passport photo size information

Go to a commercial photographer or studio to have your photo taken.

Make sure your photo

  • is the right dimension and head size
  • is of the quality we need
  • captures a neutral facial expression and reflects how you look now (taken no more than 12 months before you apply)

Photo Dimensions and Head Size

  • Photo size: 50 mm wide by 70 mm high (2 inches wide by 2¾ inches long).
  • Head size (chin to crown): the bottom of your chin to the top of your head (not including hair) measuring between 31 mm (1¼ inches) and 36 mm (1⁷⁄₁₆ inches).
  • Positioning: head centred and proportional to the photo dimensions (see diagram)

Image quality

  • Photo colour: colour or black and white
  • Focus: clear, sharp and not blurry
  • Lighting: uniform with no shadows, glare, or flash reflections
  • Contrast: showing a clear difference between your face and the white background
    • Avoid wearing white clothing or white religious head coverings because these may blend into the background and cause shadowing.
  • Skin tone: same as your natural skin tone
  • Print quality: professionally printed on plain, high-quality photo paper
    • We don’t accept photos printed at home on heavyweight paper.
  • Originality: original photo not taken from an existing photo or altered in any way
What is an altered photo?

An altered photo is a photo that has been edited or changed in any way, by any means.

Altering includes

  • making technical corrections or enhancements, such as changes to
    • colour
    • brightness
    • contrast
    • sharpness
  • cropping around the head and shoulders, including
    • cutting and pasting your image against a white background
  • editing your facial features, such as
    • changing the size or shape of your eyes, nose, mouth or ears
  • editing to improve your appearance, such as
    • removing glare
    • removing red-eye
    • changing hair colour
    • removing wrinkles, blemishes or birthmarks
  • editing clothing, including changing colours
  • changing the background, including removing shadows

Facial expression and appearance

  • Expression: neutral, mouth closed, eyes open, looking directly at the camera.
  • Appearance: how you look now (photo taken no more than 12 months before you apply)
  • Posture: face and shoulders centred and squared to the camera
  • Background: plain, untextured and white
  • Accessories and headwear:
    • Glasses: eyes clearly visible behind the glasses, with no glare on the lenses
    • Hair: off your face so that the edges of your face are visible
    • Head covering: allowed if worn daily for religious or medical reasons, but your face, including around your ears, background and shoulders, must be clearly visible and not cast shadows or distort the image
    • Other: We recommend that you
      • remove any facial jewellery, particularly around the mouth and eyes, to ensure a clear and compliant photo
      • avoid wearing turtlenecks, bulky jackets, or tops that cover the neck, because these may obscure the outline of your face and affect the clarity of your silhouette

Tips for taking a good photo

 Make sure

  • your head size is within the required range
  • you’re standing at least 1 to 2 metres away from the background to avoid shadows
  • your face is fully visible, with even lighting and a neutral expression
  • your face is centred in the frame

 Avoid

  • your head being too small or too big in the photo
  • dark, patterned or textured backgrounds
  • shadows on your face or in the background
  • uneven lighting causing glare or overexposure
  • smiling, frowning, or titling your head
  • sunglasses or tinted prescription eye glasses reflecting light or obstructing your eyes
  • red-eye effect or red-eye alterations
  • face partially covered by hair, shadows or accessories

Information to include on the back of the photo

The back of 1 photo must include

  • your name and date of birth
  • the name and complete address of the photography studio
  • the date the photo was taken

The photographer may use a stamp or write this information by hand. We do not accept stick-on labels.

You don’t need to sign the back of the photo or have it signed by a guarantor.

Additional instructions for child photos

Child photos must follow the same specifications indicated above.

Photos must also:

  • show the child's head and shoulders only
  • not show the parent’s or child’s hands
  • avoid hair accessories

Newborn babies

Photos of newborn babies

  • may be taken while the child is sitting in a car seat
    • a white blanket must be placed over the seat behind the child's head
  • must not show shadows on the face or shoulders, around the ears or in the background

Newborns may have a range of facial expressions.

Medical considerations

If you’re in a wheelchair

PR photos must be taken against a plain white background. We recommend placing a plain white blanket over the wheelchair behind your head. This makes your facial features and the edges of your face clearly visible.

If you have headwear or nasal cannula

You can wear headwear or a nasal cannula in your photo, if required for medical reasons.

If you do

  • Your eyes must remain clearly visible.
  • We recommend that you include a signed explanation with your application.
  • We may request that you submit a letter from your doctor.

Examples of acceptable and unacceptable photos

These photos do not represent the actual size of a permanent resident photo.

Unacceptable photos show you what to avoid when having your photo taken .

Acceptable

Unacceptable

Example of a photo - Good contrast
Good contrast
Example of a photo - No contrast
No contrast
Example of a photo - Good lighting
Good lighting
Example of a photo - Shadows behind ears
Shadows behind ears
Example of a photo - Correct child pose
Correct child pose
Example of a photo - Hands in picture
Hands in picture
Example of a photo - Non-tinted glasses
Non-tinted glasses
Example of a photo - Tinted glasses
Tinted glasses
Example of a photo - Facial features are visible
Facial features are visible
Example of a photo - Facial features are covered
Facial features are covered
Example of a photo - Correct format
Correct format
Example of a photo - Wrong format
Wrong format
Example of a photo - Neutral expression
Neutral expression
Example of a photo - Smiling
Smiling
Example of a photo - Mouth closed
Mouth closed
Example of a photo - Mouth open
Mouth open
Example of a photo - No glare on glasses
No glare on glasses
Example of a photo - Reflection on glasses
Reflection on glasses
Example of a photo - Face sqaure to camera
Face square to camera
Example of a photo - Face not square to camera
Face not square to camera

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