Contact Immigration, Refugees and Citizenship Canada (IRCC)
Find out how to contact IRCC.
Alerts
The Canada Post labour disruption will cause delays in mail delivery
We’re still processing applications normally. However, there will be delays in
- sending applications mailed within or to Canada
- getting mail from us
We encourage you to apply online if possible. If you need to apply on paper, use a courier to send us your application.
Get help with your application
Contact the Client Support Centre
Use the web form, get pre-recorded information about our programs or talk to an agent (in Canada only)
Ask about your case or situation
Ask about applications over normal processing times, get application updates or report a technical problem
Check your application status
Get updates with your unique client identifier (UCI), name, date and place of birth
Get help with your eTA application
Get help before you apply or if you have issues when applying for an eTA
Change your address
Change your address, email or phone number
Contact us with other inquiries
Contact the Passport Program
Submit general inquiries, feedback, compliments and complaints, and find out the status of your passport application
Contact International Experience Canada
For Canadian youth going abroad or foreign youth coming to Canada
Make a media enquiry
Contact a Media Relations Specialist Monday to Friday during our business hours
Find an office
Contact an IRCC office in or outside Canada
Report fraud or abuse
Contact information to report fraud or abusive situations
Features
Explore immigration programs
Answer a few questions to see different ways you might be able to come to Canada
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