Contact Immigration, Refugees and Citizenship Canada (IRCC)

Find out how to contact IRCC.

Get help with your application

Contact the Client Support Centre

Use the web form, get pre-recorded information about our programs or talk to an agent (in Canada only)

Ask about your case or situation

Ask about applications over normal processing times, get application updates or report a technical problem

Check your application status

Get updates with your unique client identifier (UCI), name, date and place of birth

Get help with your eTA application

Get help before you apply or if you have issues when applying for an eTA

Change your address

Change your address, email or phone number

Contact us with other inquiries

Contact the Passport Program

Submit general inquiries, feedback, compliments and complaints, and find out the status of your passport application

Contact International Experience Canada

For Canadian youth going abroad or foreign youth coming to Canada

Make a media enquiry

Contact a Media Relations Specialist Monday to Friday during our business hours

Find an office

Contact an IRCC office in or outside Canada

Report fraud or abuse

Contact information to report fraud or abusive situations


Explore immigration programs

Answer a few questions to see different ways you might be able to come to Canada

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