Reporting on the User Fees Act


General Information

Fee name: Fees for processing requests filed under the Access to Information Act

Fee type: Other products and services

Fee-setting authority:Access to Information Act

Year introduced: 1983

Year last amended: 2015

Performance standard: A response is provided within 30 days following receipt of a request. Under section 9 of the Access to Information Act, the response time may be extended.

Performance results: The statutory deadline was met 76 per cent of the time. This includes cases where a notice of extension was sent to the requester within 30 days of receipt of the request.

Other information: In some cases, responses exceeded the performance standard due to workload and the consultation process.

Under the Access to Information Act, fees under $25 may be waived when deemed to be in the public interest. ACOA’s practice is to collect only the application fee and, in the public interest, to waive any other applicable fees. Fees waived during 2015-16 amounted to $899.

Financial Information, 2015-16


Forecast revenue   Actual revenue   Full cost
100 85 168,817

Financial Information, 2016-17, 2017-18 and 2018-19


Planning year   Forecast revenue   Estimated full cost
2016-17 100 180,000
2017-18 100 180,000
2018-19 100 180,000
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