Innovative technology helps hospitals manage emergency room flow

News release

Federal government investment in MOBIA Technology Innovations Inc. supports software upgrade   

July 16, 2021 · Carbonear, Newfoundland and Labrador · Atlantic Canada Opportunities Agency (ACOA)

The Government of Canada is focused on helping businesses and healthcare organizations work together to find innovative solutions to today’s challenges. That is why the federal government is investing in Dartmouth, Nova Scotia’s MOBIA Technology Innovations Inc. as it collaborates with Carbonear, Newfoundland and Labrador-based SurgeCon Innovations Inc. to develop technology to help hospital emergency departments reduce wait times.

Federal investment helps technology business advance its healthcare software

Today, Ken McDonald, MP for Avalon, announced a conditionally repayable contribution of $500,000 to MOBIA Technology Innovations Inc to support the growing technology sector in NL. The announcement was made on behalf of the Honourable Mélanie Joly, Minister of Economic Development and Official Languages and Minister responsible for ACOA.

This investment will allow MOBIA Technology Innovations to continue partnering with SurgeCon Innovations Inc. to develop SurgeCon 2.0, the company’s next generation software to help hospital emergency rooms proactively predict and manage surges in real time – improving patient flow and preventing overcrowding. This project is expected to create 15 jobs and maintain six jobs.

Today’s announcement further demonstrates the Government of Canada’s commitment to helping technology businesses in Atlantic Canada to develop innovative solutions that improve the health and safety of Canadians, and create more jobs.


“Innovative businesses in Atlantic Canada are creating a strong, adaptable technology sector, which contributes to a more resilient economy. Our investment in MOBIA Technology Innovations supports a partnership with SurgeCon Innovations to improve their technology, which will benefit the healthcare industry and create more jobs in the region.”

-   The Honourable Mélanie Joly, Minister of Economic Development and Official Languages and Minister responsible for ACOA


“The tech industry in Newfoundland and Labrador is creative, innovative and determined to grow even bigger. The collaboration happening between SurgeCon Innovations Inc. and MOBIA Technology Innovations Inc. is advancing technology to improve how hospitals manage emergency room surges. This is another example of how an innovative idea can be developed into a product that has a big impact.”

- Ken McDonald, MP for Avalon


“Amazing opportunity to combine next generation technologies created by Atlantic based talent partnered with clinical innovators to digitally transform how healthcare is delivered. Together we have created a unique solution to reduce emergency department wait times and improve patient outcomes for hospitals around the world.”

– Nevin Pick, Director of Digital Transformation, MOBIA.


“We are excited to be part of the growing technology sector in NL. Partnering with MOBIA and seeding our innovation in the NL tech ecosystem has cleared a path for our product to reach the broader market.”

- Paul Norman, CEO, SurgeCon Innovations Inc.

Quick facts

  • Dr. Chris Patey and Paul Norman, R.N., came up with the idea for SurgeCon while working at the emergency department in Carbonear Hospital in NL. SurgeCon Innovations Inc. and MOBIA Technology Innovations Inc. partnered to develop the cloud-based software, SurgeCon, which has been in use at the Carbonear Hospital for several years.

  • SurgeCon uses advanced analytics and algorithms to instantly predict surge levels in emergency rooms. The information allows hospital  staff to act before a surge occurs, which improves patient flow, and lowers wait and assessment times.

  • SurgeCon 2.0 will improve on the original software by developing it into a Service as a Subscription (SaaS) product for larger markets. Software features will also be enhanced with customization and dashboards for real-time information and reports.

  • Dartmouth-based MOBIA is a business technology integrator with over 30 years of experience and more than 400 employees across North America. Its advisors, technical engineers, and infrastructure and cloud architects service four main business lines: broadband and wireless, infrastructure solutions, digital transformation services and cybersecurity.

  • The funding announced today is provided through the Atlantic Canada Opportunities Agency (ACOA)’s Regional Economic Growth through Innovation (REGI) program.


Catherine Mounier-Desrochers

Press Secretary

Office of the Minister of Economic

Development and Official Languages

Paul McGrath

Director of Communications

Atlantic Canada Opportunities Agency


Nicole Murphy

National Director of Marketing

MOBIA Technology Innovations Inc.


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