COVID-19 – Temporary reduction of service at some low traffic Canadian land border crossings

News release

April 14, 2020 – Ottawa, Ontario – Canada Border Services Agency

The Canada Border Services Agency (CBSA) today announced the temporary reduction of service hours at certain low-traffic ports of entry (POE) along the Canada-United States land border. These COVID-19 related measures are temporary and in effect as of April 15, 2020 at 11:59 pm EDT. They will remain in effect until further notice.

The Government of Canada continues to introduce border measures to limit the spread of Coronavirus disease (COVID-19) in Canada. All non-essential travel into Canada continues to be prohibited.

The CBSA will proceed with the temporary reduction of service hours at a total of 27 locations.

Economic supply chains and trade will remain open and we will work to ensure that access to goods and services is not interrupted. As such, these changes should not affect commercial traffic.

The CBSA remains committed to ensuring that Indigenous people continue to be able to move within and between their communities, and are able to provide and access essential goods and services.

Quick facts

  • This temporary reduction of service hours will be reviewed on an ongoing basis as the public health situation evolves.

  • As of March 21, there is a temporary 30-day restriction on all non-essential travel at the Canada-U.S. border, including but not limited to tourism and recreation.

  • Travellers who are granted entry into Canada will be informed of Public Health Agency of Canada (PHAC)’s mandatory 14-day self-isolation requirement. This is mandatory for all coming into Canada even if they do not have any symptoms, as they are at risk of developing symptoms and infecting others. If they do have symptoms, they will be provided a mask and referred to a health professional.

  • Travellers will also be required to provide their contact information and place of isolation to help PHAC monitor and enforce compliance with the 14-day self-isolation requirement.

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Canada Border Services Agency

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