Relocation Assistance Resources

Are you posted? Do you know who/where to go for relocation assistance?

BGRS is your first point of contact. 

BGRS agents are available Monday to Friday 0800-2000hrs EST.

You can reach them by email, phone or CHAT. You may also book an Individual Planning Session via the MSW planning session calendar.

  2. (844) 447-5520
    1. If there is a high call volume, you will be prompted to leave a call back number without losing your position in the queue
  3. Live Chat through

The Knowledge Centre on the Member Secure Website, which is accessible 24/7, has lots of great information and advice to assist throughout your relocation. website

Download the Relocation Assistance Document (RAD) and use the checklist to ensure you are not forgetting an important step

Your CAF points of contact are: in order



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