Virtual Interactions “Internet Etiquette” Guide
August 4, 2020 – Defence Stories
Welcome to the new normal, where we meet our clients and colleagues through a screen. This guide teaches you internet etiquette and provides tips for successful virtual interactions!
As the organizer:
- Send participants calendar invite with the meeting link ahead of time.
- Send an overview of what to expect.
- Send all required documents and tools.
As a participant:
- Log in using the link before the scheduled meeting/event to see that it works.
- Have your tools ready ahead of the event.
Arrange Your Environment
Find a quiet place in your home and let those living with you know that you will be unavailable for the scheduled time.
- If you have loved ones, let your colleagues know that they could possibly require your attention.
- Mute your line if you are not speaking, so there is no background noise.
Dress the Part
Although our homes are a casual setting, it is important you dress the part for your virtual meeting/event.
- Wear dark colours when you have a white, light, or brightly coloured background.
- Wear light colours when you have a dark coloured background.
Respect Your Online Colleagues
Respecting the speakers/presenters during an online session is essential. Give your full attention to the participants as you would if you were physically together.
- Be attentive.
- Use interactive functions like the raise hand, thumbs up, chat features.
- Do not interrupt, if someone is speaking.
- Turn off your video and let your colleagues know, if you need to step away.
- Mute your line to eat or drink.
- Avoid phone calls.
- Avoid multitasking.
Here is how and when you should share your questions:
- While on mute, write down your questions.
- Share your questions through the chat function, if invited.
- Email your questions to the point of contact provided.
Technology and Security
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