Section 34 managers: Approving employee payable time

July 12, 2021 - Defence Stories

As a section 34 manager, it’s your responsibility to check for pending approvals for employee time and to approve them in a timely manner so employees are paid accurately and on time. This means that you must complete reviews and approvals within the Phoenix pay system cut off dates of each individual pay cycle. The cut-off is typically at 1400 EST Monday of a non-pay week.

It’s critical that managers check for pending approvals within Phoenix on a regular basis. Delayed approvals result in delayed payments and, in some cases, will trigger problems in Phoenix. To ensure employees are paid accurately and on-time, section 34 managers must action employee pay requests in Phoenix Self-Service on a weekly basis.

A best practice is to block your calendar from 8:00 am to 9:00 am every Friday morning to process your employee pay (accessible only on the National Defence network) transactions in Phoenix.

Finally, if time is not entered within 6 months of its occurrence, the transaction cannot be processed through Phoenix and the Section 34 manager will have to submit a PAR for processing through the Human Resources Services and Support (accessible only on the National Defence network).

If you are unsure of a request, contact HR Connect RH at 1-833-747-6363.

New: An automated notification will be sent to civilian section 34 managers biweekly after the pay day when there are transactions pending in Phoenix that require their immediate action.  Ensure requests are approved within the identified cut-off periods.

To access and approve transactions, follow the instructions in the How to Approve Payable Time Training Aid (PDF, 290 KB) (accessible only on the National Defence network).