Services for United States members

Information for United States members

The Care Delivery Unit (CDU) 5 provides high quality health care to military members, foreign personnel, U.S. military members and their dependents. 

CDU 5 is located on the 4th floor of the Montfort Hospital site - D Wing

Hours of operation

Monday to Friday: 0730 - 1530 hours (Except statutory holidays)


Please call (613)-945-1367 to inquire prior to attending the Day Treatment Unit (DTU).

Walk-in Medical Services

Day Treatment Unit (Formerly Sick Parade) 3rd floor. Please register at the Main Reception.

NOTE: To avoid potential wait times, please call to see if a timely appointment can be made before presenting to the DTU.

Monday-Friday: 0730-1530 hours


  • Crisis Walk-In
  • Mental Health Department

Location: 3rd floor, Monday-Friday: 0730-1400 hours

Direct Access Services

Blue Cross

Blue Cross card application and claim submissions.

Location: 6th Floor
Monday to Friday: 0730-1530 hours
Contact: (613) 945-1837

Immunization (Member only)

Location: 3rd Floor
Contact (adult) (613) 945-1181
Public Heath (dependants): (613) 580-6744

Main reception

Registration for new posting to Ottawa and Day Treatment Unit.
Location: 3rd Floor
Monday to Friday: 0730-1530 hours
Contact: (613) 945-1140

Mental Health

Psychosocial walk-ins and crisis
Psychiatry and psychologist access by referral from CDU primary care clinician
Monday to Friday: 0730-1400 hours
Location: 3D140
Contact: (613) 945-1060


Please book an appointment in CDU 5 for referral

Periodic Medical Assessments

Contact: (613) 945-1497 or (613) 945-1498


Monday to Friday: 0730-1530 hours
Location: 3D109
Contact: (613) 945-1000


Patient may self-refer.
Monday to Friday: 0700-1530 hours
Location: 5D169
Contact: (613) 945-1585

Specialists Clinic

Location: 5th Floor
Monday to Friday: 0730-1530 hours
Contact: (613) 945-1551

Our address:

713 Montreal Road Ottawa, ON K1A 0K2
Phone Number: CDU 5: (613) 945-1367

24 Hour Health Information Line:

  • Telehealth Ontario 1-866-797-0000

Emergency, inpatient and after hours care is provided by civilian walk-in clinics and hospitals

  • Emergencies - Call 9-1-1

Medical/Dental Emergency in United States:

  • From US: 1-800-563-4444
  • Elsewhere in the world, please place a collect call to (506) 854-2222

Local Hospitals

  • Children’s Hospital of Eastern Ontario (CHEO): 401 Smyth Rd, (613) 737-7600
  • Montfort Hospital: 713 Montreal Rd, (613) 746-4621

The Ottawa Hospital:

  • General Campus: 501 Smyth Rd, (613) 722-7000
  • Civic Campus: 1053 Carling Ave, (613) 722-7000
  • Queensway Carleton Hospital: 3045 Baseline Rd, (613) 721-2000
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