Terms of use for the Passport Virtual Assistant

This virtual assistant provides a self-serve option to obtain general information on domestic passport services. The Government of Canada is not liable for its use. By using this virtual assistant, you are therefore in agreement with its terms of use.

Information notice

If you would like information about this virtual assistant, send a request to the Department of Employment and Social Development under the Access to Information Act. Instructions for making a request are in the publication InfoSource. Copies of InfoSource are available in local Service Canada Centres. When making a request, please include the name of this virtual assistant: Passport Virtual Assistant.