Service Canada
Service Canada
Start here to access a wide range of Government of Canada services and benefits.
COVID-19: Gradual reopening of Service Canada Centres
Our priority is the health and safety of all Canadians, while maintaining service to the public.
Service Canada begins the gradual and safe reopening of in-person locations across the country.
Find out if your local Service Canada Centre is open
Please continue to access our programs and services online.
To make an appointment or get assistance, please fill out the service request form.
If you need help applying for the Canada Emergency Response Benefit (CERB), you can talk to an agent at 1-833-699-0299.
How to access our services
1) Go online
For the most convenient, easy-to-use and secure way to apply, view or update your information, access our most requested services online.
2) Call us
Access our most requested toll-free numbers for service. Call volumes are expected to be high during this time. Please visit Canada.ca for information. If you have difficulty getting through, please try again later.
3) Get extra help without leaving your home
If you have a question, need extra help or need to make an appointment, fill out the service request form and a Service Canada officer will call you back within 2 business days.
4) Visit us
Some Service Canada Centres are open to the public. If you need to visit please check Find a Service Canada Office to see if your office is open. Due to physical distancing, space is limited. Please make a request for an appointment by filling out the service request form. A Service Canada officer will call you back within 2 business days.
Do not come to a Service Canada Centre if you:
- Have symptoms of fever, cough or difficulty breathing.
- Have had contact with a confirmed case of COVID-19 in the past 14 days.
- Have been instructed by local public health authorities to self-isolate due to travel or contact history.
Most popular online services
My Service Canada Account
Apply, view and update your information for Employment Insurance (EI), Canada Pension Plan (CPP), Canada Pension Plan Disability (CPP-D) and Old Age Security (OAS).
Employment Insurance
Employment Insurance benefits and leave information for workers, families, fishers and sickness, as well as how to apply and submit a report.
Canada Pension Plan (CPP) and Old Age Security (OAS)
To apply or for information on the Canada Pension Plan, Canada Pension Plan-Disability, Old Age Security pension and related benefits, the Canadian retirement income calculator and retirement planning.
Social Insurance Number (SIN)
Apply for a SIN, what to do in case of loss or theft of a SIN and information for employees and employers.
Emergency benefits
Financial support for individuals, and businesses including the Canada Emergency Response Benefit and Canada Emergency Student Benefit.
Passport
Get information about applying for a passport, processing times, service locations, and find out what to do if your passport is lost, stolen or damaged.
Services and information
Apprenticeship Incentive Grants
Taxable cash grant and how to apply.
Wage Earner Protection Program
File a claim for unpaid wages or other monies when your employer declares bankruptcy or is subject to a receivership.
Benefits Finder
Find federal, provincial and territorial programs and services in one convenient location.
GST/HST Credit
Quarterly tax-free credit to offset some or all of the GST or HST paid by lower income Canadians.
Fraud Awareness and Reporting
Prevent, detect, deter – Protecting you and our programs and services.
All Service Canada services
A list of services offered by Service Canada.
More information about Service Canada
Service Canada is a federal institution that is part of Employment and Social Development Canada.
Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. We are committed to improving services for Canadians by working with partners to provide access to the full range of government services and benefits that Canadians want and need through the Internet, by telephone, in person or by mail.
For more information about Service Canada programs and services, visit Service Canada A-Z or call 1-800-0-CANADA; TTY: 1-800-926-9105.
Ministers
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The Honourable Ahmed HussenMinister of Families, Children and Social Development
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The Honourable Adam VaughanParliamentary Secretary to the Minister of Families, Children and Social Development (Housing)
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Lori MacDonaldSenior Associate Deputy Minister of Employment and Social Development and Chief Operating Officer for Service Canada
What we are doing
About Service Canada
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What COVID-19 information do you need?
- Health and safety
- Prevention and risks
- What is my risk of getting COVID-19 in Canada?
- Difference between quarantine vs isolate
- Physical distancing and how it helps minimize COVID-19
- How can I go out safely during the COVID-19 pandemic?
- Surface contamination
- Which people are at risk of severe outcomes?
- Pregnancy and risks related to COVID-19
- Can COVID-19 be transmitted through food?
- Can my pet or other animals get sick from this virus?
- Hygiene
- Wearing masks
- Can COVID-19 spread while swimming in lakes and pools?
- Can COVID-19 spread through sex?
- Symptoms and treatment
- Reduce COVID-19 in your community
- What can I do to care for my mental and physical health?
- Drug and medical device supply monitoring
- Travel restrictions, exemptions and advice
- Exemptions
- Compassionate exemptions
- Can I leave Canada before my 14-day mandatory quarantine is over?
- I have a negative test for COVID-19. Do I still need to quarantine?
- I have had and recovered from COVID-19. Do I still need to quarantine?
- I am an essential worker under provincial legislation. Am I also exempt from the federal emergency orders?
- Are Canadians currently able to travel to the U.S.?
- Travellers arriving in Canada
- Avoid all non-essential travel
- Avoid all travel on cruise ships
- Registration of Canadians Abroad service
- Check if you have been exposed during recent travel
- I have to travel for essential reasons. How can I reduce my risk of infection?
- I am a Canadian travelling abroad and I need support. Who can I contact?
- I am a traveller trying to return home to Canada. How do I get financial support while abroad?
- Exemptions
- For clinical trial sponsors
- Prevention and risks
- Income support
- Additional economic and financial support
- Individuals
- Individuals and families
- People with disabilities
- Post-secondary students and recent graduates
- Seniors
- Indigenous peoples
- Supporting Indigenous communities
- Making personal hygiene products and nutritious food more affordable
- Providing support to Indigenous post-secondary students
- Funding for additional health care resources for Indigenous communities
- Boosting the On-Reserve Income Assistance Program
- New shelters to protect and support Indigenous women and children fleeing violence
- Support for businesses
- Avoiding layoffs, rehiring employees and creating new jobs
- Taxes and tariffs
- Financial support, loans and access to credit
- Canada Emergency Business Account (CEBA) interest-free loans
- Loan Guarantee for Small and Medium-Sized Enterprises
- Co-Lending Program for Small and Medium-Sized Enterprises
- Regional Relief and Recovery Fund (RRRF)
- Canada Emergency Commercial Rent Assistance (CECRA)
- Mid-Market Financing Program
- Mid-Market Guarantee and Financing Program
- Businesses in the territories
- Large Employer Emergency Financing Facility (LEEFF)
- Industrial Research Assistance Program (IRAP) for early-stage businesses
- Additional support by sector
- Targeted support
- Self-employed individuals
- Indigenous businesses
- Supporting financial stability
- Support for sectors
- Agriculture and agri-food
- Keeping workers in the food supply chain safe
- Increasing credit availability
- Helping food producers access more PPE and adapt to health protocols
- Helping producers faced with additional costs incurred by COVID-19
- Increasing the Canadian Dairy Commission borrowing limit
- Helping redistribute existing and unsold inventories
- Increasing interim payments from 50% to 75% through AgriStability
- Expanding AgriInsurance to include labour shortage
- Additional support for your business
- Aquaculture and fisheries
- Cultural, heritage and sport
- Air transportation
- Tourism
- Energy
- Academic and research
- Infrastructure
- Agriculture and agri-food
- Organizations helping Canadians
- Services to those in need
- Seniors
- People who need it most
- People with disabilities
- Individuals
- About COVID-19
- E-mail updates on COVID-19
- Current confirmed number of COVID-19 cases in Canada
- More details about the cases reported in Canada
- What is COVID-19?
- How does it spread?
- Where can I get information specific to my province or territory?
- How governments are working together
- How can I make a difference in Canada’s COVID-19 response efforts?
- Resources for parents and children
- Resources for youth, students and young adults
- Resources for seniors and their caregivers
- Resources for Indigenous communities
- People with disabilities
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