Service Canada Appointment System – Notice

In order to maintain a safe environment for employees and clients, the biometrics collection service is suspended. All biometrics appointments have been cancelled and applicants are advised not to go to a Service Canada location to submit their Biometrics until further notice. Please schedule your biometrics appointment when Service Canada locations return to normal operations.

Immigration, Refugees and Citizenship Canada (IRCC) has given applicants in Canada 90 days from the date of their letter to give their biometrics. A new biometrics instruction letter is not required.

Clients can visit the IRCC Client Support Centre at https://www.canada.ca/en/immigration-refugees-citizenship/corporate/contact-ircc/client-support-centre.html.

For up-to-date information on the status of COVID-19 in Canada, visit the Public Health Agency of Canada’s canada.ca/coronavirus.

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