Digest of Benefit Entitlement Principles Chapter 7 A.4

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A.4 Information sought from claimant

The officer will ask the claimant for information, namely:

  • whether or not the claimant corroborates the reasons given by the employer for the termination of employment;
  • what the claimant has to say about the actions or omissions attributed to him or her and that are given as the reason for the dismissal;
  • whether or not the claimant was aware of the employer's rules, policies, expectations or requirements in this respect;
  • under what circumstances the actions or omissions attributed to the claimant occurred;
  • whether there were any witnesses or persons who could testify with regard to the events.


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