Digest of Benefit Entitlement Principles Chapter 7 A.4

A.4 Information sought from claimant

The officer will ask the claimant for information, namely:

• whether or not the claimant corroborates the reasons given by the employer for the termination of employment;
• what the claimant has to say about the actions or omissions attributed to him or her and that are given as the reason for the dismissal;
• whether or not the claimant was aware of the employer's rules, policies, expectations or requirements in this respect;
• under what circumstances the actions or omissions attributed to the claimant occurred;
• whether there were any witnesses or persons who could testify with regard to the events.

Reference:

• see 7.2.1, "Step 1: Gathering relevant information from various sources"