Contributions client journey

From: Employment and Social Development Canada

After you apply for a contribution program, your journey has just begun. Here are the six steps you will make when you decide to apply for a contribution program from Employment and Social Development Canada (ESDC).

6 steps on the contributions client journey

1. Application

Follow the Applicant Instructions on how to complete the application. It has details on each question and what you need to submit. Ensure you submit the application as per the instructions.

2. Assessment & Recommendation

Once you have submitted your application package, we will assess the application. We will let you know if your project has been recommended for funding. Do NOT start your project until you hear from us.

3. Agreement

If you have been approved for funding, we will develop an Agreement. You will need to submit a Signing Officer’s Form, Direct Deposit Form, and sign the Agreement. Once the Agreement has been signed, payment will be released to you so that the project can begin.

4. Claims and Reports

You are required to submit a Payment Claim and Activity Report to us at specific intervals throughout the project. Your ESDC contact will advise you. You should advise your ESDC contact whenever there is an issue.

5. Monitoring

We will monitor your project at various times throughout the life of the project. We will contact you for interviews and the submission of information.

6. Project End

When your project has been completed, you must submit a Final Claim and a Final Report to us.

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