Archived: Planned Results for Internal Services


Internal Services are those groups of related activities and resources that the federal government considers to be services in support of Programs and/or required to meet corporate obligations of an organization. Internal Services refers to the activities and resources of the 10 distinct services that support Program delivery in the organization, regardless of the Internal Services delivery model in a department. These services are:

  • Management and Oversight Services
  • Communications Services
  • Legal Services
  • Human Resources Management Services
  • Financial Management Services
  • Information Management Services
  • Information Technology Services
  • Real Property Management Services
  • Materiel Management Services
  • Acquisition Management Services

Planning highlights

ECCC remains committed to reducing emissions from its operations, buildings, and other assets to support government-wide goals to reduce emissions, grow a clean economy, and contribute to a zero plastic-waste environment. The Department will continue to track and report on GHG emissions from its operations, update its plan for reducing emissions, and innovate to update and adopt policies and practices that support measurable goals to reduce GHGs from its operations. The Department will also continue to modernize its fleet, reduce vehicle use, adopt sustainable procurement approaches, and maximize carbon credits and the use of sustainable energy to support the transition to a low-carbon economy.

ECCC will continue to maintain an array of initiatives to reduce the Department’s use of plastics, building on its progress to eliminate single-use plastics from its facilities in 2019-20.  The Department will, for example: develop a departmental waste management plan as well as a training package focused on the reduction of waste and the adoption of eco-conscious procurement practices. Additionally, the department will continue to utilize the waste reduction and recycling projects brought forth through the “ECCC Dragon’s Den” competition by reviewing and subsequently expanding successful projects nationally.

Employees will continue to have access to a new Government of Canada pilot project, GCcoworking, a two-year pilot project announced in June 2019 that enables employees from ECCC and from other participating departments to access shared, alternative workspaces in the National Capital Region and across the country. The pilot is designed to contribute to a flexible, collaborative, and productive public service when, for example, weather or traffic prevents travel to work.

ECCC will continue to introduce new technologies in the workplace aimed at enhancing the Department’s capacity to collaborate with key partners and stakeholders, including Indigenous peoples, other government organizations, business, international partners and counterparts, and Canadian citizens. Technologies on the horizon for testing and adoption include cloud computing, artificial intelligence, machine learning, and big data analytics. In 2020-21, ECCC will explore the development, adoption and support of digital tools and process that can advance digitization of regulatory space in Canada. The Department will also improve storage, tracking and reporting of information that is critical to managing the Species at Risk Act program, and provide access to cloud storage and computing to better engage stakeholders and make data and data tools more accessible to environmental scientists.

Growing ECCC’s Capacity to Experiment

ECCC has progressively expanded its capacity to support the federal government’s commitment to innovate and experiment with new approaches to address persistent problems that traditional approaches have failed to solve. In 2018, ECCC launched the Innovation and Youth Engagement Division (IYED) to help strengthen innovation and experimentation efforts across the Department.  IYED works to advance and support experimentation through prize-based challenges and behavioural insights. In 2019, the team administered a prize-based challenge (called the Future Fund) to support and provide funding for employee-led ideas that foster innovative ideas for experimentation. IYED also tracks and analyzes experimentation efforts across the Department. To build ECCC’s capacity to apply behavioural science principles to policy development, IYED also housed a Behavioural Insights (BI) Fellow from the Privy Council Office’s Impact and Innovation Unit. Since joining the Department in 2019, the Fellow has focused on building BI capacity across ECCC, as well as researching, designing and running experimentation initiatives in support of core departmental priorities.  The Fellow is launching experiments to encourage Canadians to reduce single-use plastic use, to purchase low-emitting vehicles, and to reduce textile waste.

ECCC will continue to provide support to employees affected by the government-wide pay transformation initiative and will support Public Services and Procurement Canada to address the backlog of pay issues. The Department will contribute to the government-wide HR-to-Pay stabilization efforts, including to the Next Generation Human Resources and Pay system initiatives.

Budgetary Financial Resources (dollars)
2020–21 Main estimates 2020–21 Planned spending 2021–22 Planned spending 2022–23 Planned spending
202,522,526 202,522,526 200,610,694 197,426,981
Human Resources (Full-Time Equivalents—FTEs)
2020-21 planned 2021-22 planned 2022-23 planned
1,524 1,507 1,480

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