Interacting with Environment and Climate Change Canada on social media
Content and frequency
We use our social media accounts as an alternative method of sharing the content posted on our website and interacting with our stakeholders. By following our social media accounts (by “following,” “liking” or “subscribing”), you can expect to see information about the programs and services we provide.
We understand that the Web is a 24/7 medium, and your comments are welcome at any time. You should expect to see new content posted Monday to Friday from 7:30 a.m. to 5:00 p.m. EST/EDT. Comments submitted after hours or on weekends will be read and responded to as soon as possible.
Because the servers of social media platforms are managed by a third party, our social media accounts are subject to downtime that may be out of our control. As such, we accept no responsibility for platforms becoming unresponsive or unavailable.
Social media live event
- During the live event, the individuals on the panel will only answer questions regarding their experience in a science/research field.
- We cannot respond to questions about specific research or work conducted by other Government Departments.
- For your safety and security, please do not provide personal information in your questions, this includes any information that can identify you, such as a phone number, address or email.
- Depending on the volume of questions received, we may not be able to respond to all questions during the live event.
Links to other websites and ads
Our social media accounts may post or display links or ads for websites that are not under our control. These links are provided solely for the convenience of users. The Government of Canada is not responsible for the information found through these links or ads, nor does it endorse the sites or their content.
Following, “favouriting” and subscribing
Our decision to “follow,” “favourite” or “subscribe” to another social media account does not imply an endorsement of that account, channel, page or site, and neither does sharing (re-tweeting, reposting or linking to) content from another user.
Comments and interaction
We will read comments and participate in discussions when appropriate. We ask that your comments be relevant and respectful. We reserve the right to delete comments that violate this notice, and the user may be blocked and reported to prevent further inappropriate comments.
We cannot engage in issues of party politics or answer questions that break the rules of this notice.
We reserve the right to edit or remove comments that:
- Contain personal information
- Are contrary to the principles of the Canadian Charter of Rights and Freedoms
- Express racist, hateful, sexist, homophobic, slanderous, insulting or life-threatening messages
- Put forward serious, unproven or inaccurate accusations against individuals or organization
- Are aggressive, coarse, violent, obscene or pornographic
- Are offensive, rude or abusive to an individual or an organization
- Are not sent by the author or are put forward for advertising purposes
- Encourage illegal activity
- Contain announcements from
labouror political organizations
- Are written in a language other than English or French
- Are unintelligible or irrelevant
- Are repetitive or spam and
- Do not, in our opinion, add to the normal flow of the discussion
In short, please be respectful and make sure that your comments are relevant to where they are posted. The views of users commenting on our social media accounts do not necessarily represent the views of Environment and Climate Change Canada or the Government of Canada.
Accessibility of social media platforms
Social media platforms are third-party service providers and are not bound by Government of Canada standards for web accessibility.
If you have difficulty accessing content on our social media accounts, please contact us and we will try to solve the problem or provide you with the information in a different format.
Information that we post is subject to the Copyright Act.
Our social media accounts are not Government of Canada websites and represent only our presence on third-party service providers.
For more information, please refer to our notice on privacy regarding third-party social media.
Many social media platforms have multiple language options and provide instructions on how to set your preferences. The Government of Canada respects the Official Languages Act and is committed to ensuring that our information is available in both English and French and that both versions are of equal quality.
We reply to comments in the official language in which they are posted. If we think the response is a question of general public interest, we may respond in both official languages.
We may share links that direct users to sites of organizations or other entities that are not subject to the Official Languages Act and available only in the language(s) in which they are written. When content is available in only one language, we make an effort to provide similar content in the other official language.
Questions and media requests
Reporters are asked to send questions to email@example.com
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